Resident Engineer (Hybrid : 3 days / week, Bucharest)

Our client, a global leader in cybersecurity and risk management, is seeking a Resident Engineer to join their Bucharest team. This is a full-time, hands-on technical role embedded within the customer’s environment. You’ll collaborate closely with client teams to plan, deploy, and operationalize the platform — ensuring optimal performance, continuous improvement, and maximum value delivery.

Tasks

• Manage end-to-end platform deployment, configuration, and maintenance.
• Ensure system uptime through regular health checks and proactive monitoring.
• Collaborate with internal teams (Customer Success, Technical Account Management, Sales) to refine requirements and implement best practices.
• Provide technical expertise and troubleshooting for complex issues within customer networks.
• Build trusted relationships with key stakeholders and technical users.
• Analyze logs and events to produce actionable insights and threat analysis reports.
• Develop and maintain platform documentation, policies, and dashboards.
• Train customer teams on platform usage and new feature adoption.

Requirements

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