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Advanced Support Engineer
OracleRomania30+ days ago
Job type
- Remote
Job descriptionExadata (physical / virtualized) and Oracle Database Appliance (ODA) Oracle DBA and Oracle Secure Backup (OSB) Real Application Clusters and Grid Infrastructure Audit Vault / Database Vault / Data Masking A competitive salary with exciting benefits Flexible and remote working Learning and development opportunities to advance your career An Employee Assistance Program to support your mental health Employee resource groups that champion our diverse communities Core benefits such as medical, life insurance, and access to retirement planning An inclusive culture that celebrates what makes you unique
What you will do
LI-DNI Become our customers’ trusted technical advisor and develop a deep knowledge of their systems and needs. You’ll support our customers with Oracle DBA, Exadata, Oracle Secure Backup and more
- Provide production operation support for Oracle Database Environments
- Support the stability, availability, and performance of critical business systems
- Analyze product problems to find resolutions
- Resolve new and complex issues, research technical inquiries, and handle user problems
- Support software installation, configuration, health checks, and performance assessments
- Provide 24 / 7 support, working on a 365x7x24 shift pattern.
Career Level - IC3
We could also use…
What we will offer
At Oracle, we don’t just respect differences — we celebrate them. We believe that innovation starts with inclusion, and that to create the future, we need people with a diverse set of backgrounds, perspectives, and abilities. That’s why we’re committed to creating a workplace where all kinds of people can do their best work. When everyone’s voice is heard and valued, we’re inspired to go beyond what’s been done before.