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Customer Account Manager

Customer Account Manager

RomSoft S.R.L.România
În urmă cu peste 30 de zile
Descrierea postului

Job Description

We are looking to hire one highly motivated, customer focused person to our inside sales team. If you are sales oriented, interested in working directly with international customers, and want to join an empowered, creative and fun team - this opportunity will be a good fit for you.

You will provide online demonstrations of our software in English, to prospective customers in enterprises across the globe. Our software is simple to use, simple to demonstrate and consistently gets extremely high customer satisfaction reviews (over 3,500 5-star reviews on Trustpilot). You will showcase the features and capabilities of the software, answer questions, present tips and tricks, and steer prospects toward purchasing options. Additionally, you will track customer opportunities in our CRM system to help build and manage the sales pipeline.

If you are qualified for this position and want to become part of our team, please submit your CV now for immediate consideration!

You can also write to us at [email protected] or visit our website, www.romsoft.eu.

  • This position is available exclusively for Romania

Responsibilities

Activities will include :

  • Conduct online software demonstrations for prospective customers;
  • Collaborate with the sales team to identify customer needs and develop customized demos;
  • Answer customer questions and address concerns during the demo process;
  • Enter customer opportunities and update account information in our CRM system;
  • Follow up with customers after the demo to answer any additional questions and gather feedback;
  • Participate in team meetings and contribute to the ongoing improvement of our sales process;
  • Stay up to date on product features, updates, and industry trends.

    Required Skills and Experience

  • Strong English written and verbal skills;
  • Excellent communication and interpersonal skills;
  • Ability to effectively showcase software features and capabilities to a non-technical audience;
  • Familiarity with CRM systems and ability to accurately enter data;
  • Strong attention to detail and ability to manage multiple tasks simultaneously;
  • Ability to work independently and as part of a team in a fast-paced environment;
  • Prior experience in sales, software demonstration, or customer support is preferred;
  • Flexible hours to stay connected with the US team - work to 2PM PST (Seattle) min 3 days a week.

    Benefits

  • Excellent salary and benefits;
  • 22 paid vacation days, 2 additional Company paid free days (Christmas and Easter), loyalty program (additional vacation days for people employed for a certain number of years);
  • Floating holidays (May 1st, August 15th);
  • Continuous learning on all levels (fast integration for new employees, annual training program, professional certificates);
  • 5 Company paid leave days for individual study on certificate / school / courses exams;
  • Flexible working time;
  • Fun, relaxed, and inclusive team & work environment;
  • A broad package of medical facilities for employee and one co-beneficiary;
  • Company paid sport and workout subscriptions;
  • Preferential banking services;
  • Monthly meal vouchers;
  • Legally accepted gift vouchers for employees and children of employees;
  • End Year, Easter and child birth bonuses;
  • Flexible remote working.

    Company description

    RomSoft is a Romanian based company specializing in developing custom software applications. From the very beginning, our interest has been mainly focused on healthcare informatics areas like m-Health, telemedicineor e-health. Since 2008, our portfolio also includes participation in research projects, mostly EU funded, also inthe area of medical software. Our Quality Management System is ISO 9001 : 2008 certified by TÜV AUSTRIA CERT GMBH. RomSoft was also granted the "Certification for Scientific Development and Research" by NASR (National Authority for Scientific Research). Also, as of June 2010, RomSoft became Microsoft Certified Partner in the Microsoft Partner Network.