Application Engineer
Date posted 03 / 06 / Location Bucuresti | Romania Company Worldline
Business Monitoring Application Engineer
Bucharest
This is Worldline
We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.
The Opportunity
Worldline is looking for Application Engineers to join our competence center that will support our FS Production Centers Merchant and acquiring services, issuing, digital services and account payments in their alerting and monitoring activities.
As a support team you will be strongly involved in maintaining the configuration of our monitoring tools, helping the application management teams to implement dashboards, graphs, monitoring and alerts in our different applications. Those application teams are monitoring the traffic to anticipate potential issues and react to any abnormal behavior.
You will plays a crucial role in the integration of the application and technical components with our standard monitoring tools, observability metrics and dashboarding tools such as Zabbix, Grafana, PagerDuty and StatusPage.
Day-to-Day Responsibilities
- Acquire profound knowledge of new and existing business services and its related application(s) and their underlying infrastructure and supporting technologies within your domain
- Contribute to the build; configuration; integration and deployment to production of the different software, monitoring (Zabbix, Grafana, etc..)
- Contribute to Project Production readiness assessment or review for the business monitoring part
- Interact with various internal Monitoring, Operations and Development support functions to resolve production issues or to redesign / refine processes, procedures, delivery mechanisms and support models
- Identify and develop tools, techniques and procedures for improving the alarming, monitoring, performance, availability and reliability of applications
- Ensure compliance with departmental policies (i.e. change control, IT security standards, release management, incident management)
- Review application support documentation
- Contribute to process development and best practice. Looking at new ways to improve resilience, performance levels and supportability
Signs of success
You will contribute to the stability and robustness of our production. You will demonstrate the ability to understand the requirements, prioritize, meet deadlines and manage changing priorities.You will show you can work in full autonomy but teaming with your colleagues of the competence center and in close collaboration with the international production centers teams.Skills we’d like you to have :
Master or Bachelor degree in IT, Electronics or Industrial EngineeringGood knowledge and experience with alerting and monitoring tools like Zabbix, Grafana, ELK stack, PagerDuty, Prometheus, Kibana, StatusPage or othersOS : Linux UnixDB : OracleService NowNice to have :
Broad understanding of following technologies : Development and scripting tools : .Net Core; C / C++; SQL; Unix shell; Python; Applications : Apache; Tomcat; Jboss; Openssl; DBMS : MySQL; PostgreSQL; Oracle; OS : Linux / Unix; Windows;You show interest to use the following techniques : Gitlab; Nexus; Jenkins; ServiceNow; Docker; Docker Swarm; K8; OpenShift; VM Provisioning : Puppet; Ansible; Chef; Terraform; Cloud computing : AWS; AzureSkills we can't do without :
Fluent in EnglishExperience in IT and application support within a large company and complex sector (ex : payments or other digital industry)Team-mindedStandby availabilityEager to learnStrong analytical skillsAbility to work autonomouslyGood communication and interpersonal skillsAbility to collaborate with multiple teams at an international scaleSkills we'd like :
It would be great if you have Cloud knowledge and experience
Perks & Benefits
At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also :
Work from home allowanceHybrid Working Policy-4 days per month at the officeMeal vouchersGift vouchers on the occasion of Christmas / Easter HolidaysPrivate medical services21 vacation days / yearReferral bonuses for new hires recommended by youWFH & Flexible Working HoursFull access to the “Learning” platformShape the evolution
We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18, innovators and shape a tomorrow that is yours to own.