Credit and Collections Specialist

BETHEDIFFERENCE

If making a difference matters to you, then you matter to us.

Join us, at  Wolters Kluwer , and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software & information solutions that the world’s leading professionals rely on, in the moments that matter most.

You’ll be supported by collaborative colleagues who share a purpose. We are 21,000 people unique in our dreams, life stories, abilities, and passions who come together every day with one ambition : to make a difference.​ We do our best work together, connecting to create new innovations with impact.

About the Role :

We are seeking a detail-oriented and goal-driven Collections Specialist to join our dynamic team. The ideal candidate will play a key role in managing the accounts receivable process, maintaining accurate records, and driving effective collection activities to support the financial health of our organization.

Key Responsibilities :

Keeping accurate records and reporting on collection activity

The duties of a Collections Specialist include collection calls and / or correspondence in a fast paced goal oriented collections department

Communicate with customers regarding collection issues and take actions to encourage timely debt payments

Communicate and follow up effectively with sales dept. regarding customer accounts on a timely basis

Weekly update of upcoming collections

Accounts Receivable reconciliation

Ad-hoc reports or queries related to outstanding customer balances

Qualifications :

Bachelor's degree in finance or accounting or equivalent training or experience 2 years of experience in collections;

Fluency English;

Proficient in the use of Microsoft Office Software, strong MIS skills;

SAP FI module and Onguard Collection tool would be an advantage;

Excellent verbal and written communication skill.

Our Offer

Room for personal development through external, internal training tools and learning and development program #GROW. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong

Yearly performance bonus based on your seniority

Referral bonus, meal vouchers, monthly allowance, gift vouchers twice a year

Corporate Health Insurance

Mindfulness and Wellbeing programs (Wellbeats, MyQuillibrium, Compsych, Mind & Body webinars)

Up to 28 days of annual leave based on seniority

We have a strong Work from Home culture and take into consideration punctual needs and more

Flexible working schedule. You’ll find the flexibility for balance in your life

Being part of Wolters Kluwer you will contribute to the development of our own products and software solutions. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world