Business Development Manager

Since 1998, we've been active in the Human Resources consulting market, providing regional coverage across four key areas of expertise : recruitment and selection, personnel leasing, assessment centers and consultancy. As leaders in Transylvania, we've expanded our reach to embrace a culture of continuous improvement, thereby strengthening our position in the Romanian and also regional market. This commitment underscores our dedication to evolve alongside the dynamic needs of our clients and the ever-changing landscape of the business environment.

Our success stems from the professionalism of our services, the multidisciplinary expertise of our consulting team and our ongoing collaboration with those who rely on our consultancy services.

Building long-term partnerships with clients across diverse industries such as IT&C, automotive, outsourcing, pharma, banking, FMCG and more, is our primary objective.

Our commitment to client orientation, teamwork, flexibility, excellence, dedication and responsibility reflects our aim to bring added value to our services.

The Business Development Manager will identify and secure new business opportunities for the organization within the BPO sector. The focus will be on generating leads, building relationships with prospective clients, developing strategies to increase revenue through developing the external market. The role requires a combination of market analysis, sales expertise, and an understanding of BPO operations and client requirements.

Requirements :

• You will Identify potential clients through market research, networking, and online platforms
• You will build and nurture relationships with decision-makers, influencers, and stakeholders in target companies
• You will work closely with delivery teams to ensure a seamless transition from customer to service operation
• You will be accountable for the service delivery, process improvement and customer satisfaction after the transition and stabilization phase of new customer accounts
• You will develop customized sales pitches and presentations tailored to client needs
• You will support the organization to reach the revenue goals
• You will stay updated on industry trends, competitor activities, and client needs
• You will provide insights into new market opportunities and potential new services to be included in the portfolio
• You will collaborate to ensure the quality standards in service delivery in line with client expectations

Qualifications :