Exams Planning & Scheduling Coordinator

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British Council Romania is looking for  Exams Planning and Scheduling Coordinator in Bucharest

Role Purpose :

The purpose of this role is to translate the agreed demand into capacity / resource requirements for venues and test materials to fully optimise operations and margins while maintaining service levels, maximising agility and ensuring contingency. It will also manage, monitor and adapt the plan to changing requirements reporting on capacity fill, effectiveness of planning, utilisation, productivity and cost to serve. This role will coordinate the search for suitable

Test Day venues and their contracting, online registration for all products, compilation of final entry listings, exams / candidates timetabling.

This role will be part of the Cluster Planning and Scheduling Team and will deliver services to all countries in South East EU Exams Cluster, with a day-to-day focus on the sub-Cluster in which the role is situated.

This role will be required to manage remote relationships within cluster / countries and ensure counterparts understand requirements and execute to plan on Test Day.

Main opportunities / challenges for this role :

• Planning to optimise available physical and operational resources given demand
• Communicating effectively when working virtually
• Working on short notice

Main Accountabilities for this role :

Product Service Delivery

ensuring relevant KPI / business performance measures are met.

standards and deadlines.

deadlines.

etc.).

Relationship & stakeholder management

Risk and compliance

Analysis and reporting

Leadership & management

Test Day Support

rotational basis supporting test day delivery. The test day roster will include some early

morning and weekend cover.

Essential qualification for the role would be :

Location : The role could be based in : Romania (Bucharest, Cluj or Iasi), Bulgaria, Greece (Athens)

Contract type : Full time, 2 years (high possibility of renewal)

Pay-band : 4 / H

Requirements : Candidates must have the legal rights to work in country of location at the time of application

Closing date and time : Wednesday, 21 August 2024, applications will close at 19 : 29 UK time

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