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Sales Consultant Specialist with German

Sales Consultant Specialist with German

TDCXRomania
În urmă cu 14 zile
Descrierea postului

Top Reasons to work with TDCX

  • Attractive remuneration, great perks, and performance incentives
  • Comprehensive medical, insurance, or social security coverage
  • World-class workspaces
  • Engaging activities and recognition programs
  • Strong learning and development plans for your career growth
  • Positive culture for you to #BeMore at work
  • Easy to locate area with direct access to public transport
  • Flexible working arrangements
  • Be coached and mentored by experts in your field
  • Join a global company, winner of hundreds of industry awards

What is your mission?

  • Handle outbound interactions with prospective B2B and B2C customers, providing accurate product or service information.
  • Conduct outbound sales calls to generate new leads and convert opportunities into sales.
  • Qualify leads and assess customer needs to offer tailored solutions aligned with the client's products and services.
  • Update CRM systems accurately with lead details, call notes, and follow-up actions.
  • Collaborate closely with internal teams (e.g. marketing, support) to ensure a seamless customer journey.
  • Stay up to date with the client's offerings, promotions, and product updates.
  • Provide exceptional customer experience throughout the sales process, reflecting the core brand values.
  • Escalate complex cases or objections to the appropriate internal departments when necessary.
  • Who are we looking for?

  • Minimum 1 year of experience in a similar role
  • Native level of German and at least an intermediate level of English language
  • High emotional maturity and passion for sales & customer experience
  • Curious listener & learner, respectful for others and team player attitude
  • Action-oriented, results-focused, able to work independently and able to handle diverse situations
  • Able to adapt and respond to different types of characters, as you will need to be tolerant, exhibit empathy and be patient
  • Effective communication skills on both technical and non-technical topics to customers and team members.
  • Passion for people is important, passion for cars is a bonus.
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    Sales Specialist • Romania