Oracle Energy and Water provides the most comprehensive platform of leading-edge solutions to empower utility business transformation—from asset operations to the customer experience. These proven, innovative solutions enable today's electric, gas, and water utilities to improve the customer experience and enhance operational efficiency. Add in the flexibility of the cloud, and utilities can more quickly adapt to the changing landscape while reducing cost and workload.
In this role you will provide functional solution support on Energy and Water integrated managed services engagements. You will perform varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Internally you will coordinate across the support team including delivery architects to ensure cohesive, consistent solutions and deliverables. This role requires CCS / CC&B designer expertise, plus experience providing functional guidance and design support Oracle Utilities framework based applications (OUAF).
Though currently the majority of our work is done remotely, this position may require occasional travel (up to 5%) in the future based on client and engagement needs.
Responsibilities include, but are not limited to :
- Providing utilities industry best practice and multi-product Oracle solutions, through global engagements in Oracle Energy & Water implementations
- Providing leadership to our managed services teams by promoting consistency across the team, including methodology, deliverable templates, terminology, etc
- Developing a trusted advisor relationship with our clients, leveraging best practices in the industry with Oracle solutions
- Developing key relationships within Oracle by providing field feedback to our R&D team and providing direct support to our sales teams
- Promoting, creating, and encouraging the use of the reusable collateral / accelerators
- Knowledge sharing across peer group
- Providing leadership and guidance in defining the overall solution landscape and strategy for our clients
- Partnering with client business leadership to educate their organization on key changes to current business processes
Qualifications
Oracle CC&B or CCS Designer experience on at least two new implementations, upgrades or two years active support and maintenance of a CC&B or CCS implementation.Oracle Utilities Application Framework (OUAF)Experience facilitating business process workshops10+ years overall relevant professional experience, including experience in consulting or with a systems integratorExperience leading cross-functional teams to successful outcomesStrong desire for career growth within OracleLI-DNI
Career Level - IC3