This posting is for Senior Engineer for enabling 24x7 Data Pipeline Operations in the Oracle Fusion Data Intelligence (FDI) product engineering organization in Oracle. You will be responsible for managing the uptime of the service and ensuring that customers data pipeline, that runs complex transformations, runs smoothly. Customer rely on the data that is updated by the Pipeline and have downstream dependencies. Therefore, it's important the data pipeline completes on time and with accuracy. Anomalies should be detected and mechanisms should be put in place to identify early detection of issues so that mitigation can be handled without impacting the overall timelines
- This role requires you to meet “EU Eligible Personnel” requirements. See details below
Skills Required :
We are looking for senior engineers with experience in supporting data warehousing products. As a member of the Product engineering operations, focus will be on working with development teams, providing timely support to customers and identify / implementing process automation, for cloud BI product.
BS or higher degree in Computer Science / Engineering or equivalent3+ years of experience, supporting business customers on any Cloud / On-premise BI ApplicationExperience in SQL / PL-SQL and excellent de-bugging skillsTroubleshooting network latency, intermittent issues, reading and analysing log filesWorking experience with any ERP, HCM, CX applications such as Oracle EBS, Fusion is desired but not mustGood programming skills in Python / Java / JavaScriptUnderstanding of Web Application ArchitectureExposure to cloud infrastructure, Oracle Cloud Infrastructure (OCI) is preferredExperience in performance tuning SQL and understanding ETL pipelinesBuild, Configure, Manage and Coordinate all Build and Release engineering activitiesStrong logical / critical thinking and problem resolution skillExcellent communication skillsEU Eligible PersonnelAuthorized EU OSC Eligible Personnel must meet the following criteria :
Located within the EU at the time of access EU member states are : Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.Be an EU resident "Residing in the EU" means living in an EU member state.Have the right to work in the EU. Individuals who hold at least one of the following government-issued documents from an EU member state are considered to have the right to work : Valid EU member state Passport Valid EU member state Birth Certificate Valid EU member state Naturalization Certificate Valid EU member state Work VisaBe employed by a Oracle European Union Sovereign Cloud legal entity in Romania Currently EUSC is established in Spain, Germany, Ireland, Czech Republic, and RomaniaMust sign the Customer data protection agreement from the list of HR documents that need to be executed when joining the Oracle EU CS entityYou will be responsible for running the FDI Data pipeline operations in a lights out modeAs a member of team you’ll build tools and mechanisms to proactively detect issues with the data pipelineDo the root cause analysis of every issue and build automations for handling similar issues in futureYou will address customer issues and tickets within defined SLA’sCo-ordinate and communicate with different stake holders to formulate the solutions to customer issuesYou will ensure full understanding of the issue, including impact to customer.Gather logs, configuration details and attempt to reproduce the reported issues.Develop and enhance Knowledge base for the issues and their solutions.You will recommend solutions to customers and follow through to resolution or escalate the case in a timely manner if no resolution can be found.Participate in knowledge sharing via involvement in technical discussions and Knowledge Base documentation.Prioritize workload based on severity and impact to customer and demonstrate a sense of urgency when handling cases.Identify opportunities for process improvements and automation through building right utilities / toolsCareer Level - IC3
