Integration Reliability Engineer, Technical Operations

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

MMS Integrations TechOps is a globally distributed team, with team members spanning several different countries and multiple timezones. We play an important role in Stripe’s global money movement strategy. We are a globally distributed team with a universal charter : To reduce the barriers faced by large and emerging businesses around the world by abstracting away the complexities of payments.

We’re responsible for ensuring the day-to-day health and stability of the financial partner integrations that power Stripe’s global money movement ecosystem, existing and new. We partner closely with product and platform engineering teams and financial partners, maintaining a deep understanding of the technical and real-world challenges of Stripe’s payment stack.

What you’ll do

Technical Operations roles in MMS are highly dynamic and are a key component to Stripe’s success. The day-to-day varies greatly, ranging from coding, to project management, to stakeholder coordination.

Responsibilities

• Become a domain expert in an area of Stripe’s payments stack
• Handle inquiries from internal Stripes and external partners' technical teams, often requiring investigation and code changes
• Engage with Stripe's financial partners to drive alignment on product usage, troubleshoot and solve technical problems or breakages
• Organize and direct complex technical changes and projects between Stripe and our partners
• Identify and automate inefficient or unnecessary manual processes through code changes, partner agreements, or making and coordinating more complex code changes across Stripe
• Design future anomaly detection systems and tools to ensure that data flowing through our partner and internal systems is reliable and correct
• Collaborate across the company, including engineering, accounting, financial partnerships and product, to trace and account for billions of dollars moving through the Stripe platform

Who you are

In short, you’re curious, love investigating problems, and digging into edge cases. You know how to navigate complex systems, and have experience working cross-functionally. You’re technical – or aspire to be.

Even if you don’t meet the minimum requirements for the role, we’d love to chat.

Minimum Qualifications

In-office expectations

Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.

Pay and benefits

Stripe does not yet include pay ranges in job postings in every country. Stripe strongly values pay transparency and is working toward pay transparency globally.