Head of HR Operations

About Chain IQ

Chain IQ is an Independent Global Indirect Procurement company providing strategic, tactical, and operational procurement services. Headquartered in Zurich, Switzerland Chain IQ operates from 6 main centers and 14 offices worldwide.

Our team of experts work to transform procurement within an organization utilizing our market knowledge and insights supported by innovative technology to drive procurement efficiencies.

We apply the latest risk, sustainability, and social responsibility practices to strengthen procurement resilience. Chain IQ’s approach to ESG supports ethical operations, business standards and bio-diversity whilst minimizing environmental impact.

Join our Team

It is an exciting time at Chain IQ and our team in  Bucharest is looking for a Head of HR Operations.

Chain IQ generate value far beyond cost reduction. We transform our client’s indirect procurement towards a world-class, resilient, ethical and digitalized end-to-end function. We promote a culture of collaboration and shared excellence while encouraging an open and honest exchange of ideas. We offer the potential for significant corporate growth and career development.

Our ambition is to strengthen the existing highly experienced team to provide the best in industry support to our growing client base.

Role Purpose

The primary purpose is to deliver value-add HR services to clients in a structured, professional and consistent manner.

Responsibilities

We are currently seeking a Head of HR Operations to join the  HR Team.  The Head of HR Operations needs to be a dynamic, highly client-focused individual with proven experience within HR.

Key Responsibilities :

• Establish and lead a high-performing HR service delivery team to ensure efficient, consistent, and high-quality support across the employee lifecycle
• Oversee all transactional and administrative HR processes (e.g., hiring paperwork, contract management, onboarding logistics, offboarding, system entries, etc)
• Act as a key interface between the different HR functions for seamless employee lifecycle support
• Standardize and automate processes to ensure global consistency while allowing local adaptation
• Develop and implement HR policies and procedures to ensure compliance and alignment with business needs
• Ensure compliance with labor laws, GDPR / data privacy standards, and internal controls
• Continuously improve service delivery by collecting feedback, identifying bottlenecks, and driving process innovation.

Requirements :

We are Great Place To Work® certified  in Switzerland, the United States, the United Kingdom, Singapore, Romania, Poland and China.

We proudly offer a first-class benefits package to all employees, so come and join Chain IQ and become part of an innovative, inspiring, and high-performing team of entrepreneurs, who are globally connected and locally anchored.

Please let us know if you require any assistance during the recruitment process so that we can work with you to meet your needs.

Furthermore, please be advised that if you submit an application to us for this position, your application and personal details will be processed in accordance with our Data Privacy Notice for Job Candidates.

Important notice to Employment Businesses / Agencies :

CHAIN IQ does not accept referrals from employment businesses and / or employment agencies in respect of the vacancies posted on this site. All employment businesses / agencies are required to contact our CHAIN IQ recruitment team to obtain prior written authorisation before referring any candidates. In the absence of such written authorisation being obtained any actions undertaken by the employment business / agency shall be deemed to have been performed without the consent or contractual agreement of CHAIN IQ. CHAIN IQ shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses / agencies in respect of the vacancies posted on this site