Support Analyst FPR

Support Analyst FPR

IT (Information Technology) Permanent contract Bucuresti, Romania Hybrid Reference 24000S78 Start date 2025 / 06 / 02 Publication date 2025 / 02 / 14

Responsibilities

Societe Generale Global Solution Centre (SG GSC) acts as a business solutions center for Société Générale, one of the largest European financial groups. We provide high quality professional services in over 35 countries in various business areas - Finance & Accounting, HR, IT and Corporate Operations. Our mission is to be a partner of choice, valued for owning, transforming and innovating with best-in-class talent.

Your journey will comprise shifting between the next assignments :

The main mission of the Financing department is to support equity derivatives and fixed income trading desks on their market activities by offering technology & operational expertise to support the development initiated by these businesses. The applications which you will oversee cover various areas of the financing chain : counterparty risk management, collateral assets optimization, prime brokerage (synthetic and cash) back office operations.

Specifically, you will be required to :

Daily support tasks (90%) :

• Technical and functional support of the production, features and data flow explanations;
• Monitoring and request / Incident management, crisis management if needed;
• Support and coordinate L2 / L3 activities, work closely with L1 / L2 / L3 world wide teams to ensure efficient processes, pick-up calls on a shared hotline, user onboarding and offboarding
• Knowledge transfer for new joiners and users;
• Drive innovation and contribute with new ideas for the existing architecture, services and processes;
• Maintain a close relationship with the international team and ensure the delivery of high quality of production;
• Supervise application lifecycle and manage application events such as audit, disaster recovery events

Release management (5%) :

Continuous improvement (5%) :

Profile required

Why join us

SG GSC is a Great Place to Work certified company. Here, you will find a flexible workplace and culture, autonomy, constant learning opportunities, dynamism, and talented people, making this experience a real career accelerator. You will also discover all the diversity of our businesses, in a sector that is constantly evolving and innovating.

Plus, you will enjoy all our benefits :