Această ofertă de loc de muncă nu este disponibilă în țara dvs.
Global IT Team Lead Client Service
ContinentalTimișoara, TM, ROÎn urmă cu 21 zile
Descrierea postuluiAcademic degree in Computer Science, Information Technology, or a related field. Experience managing client services teams, focusing on Windows, Mac and IOS environments. Knowledge about Microsoft Intune and Microsoft Deployment Toolkit. Leadership and team management skills. Strong problem-solving and analytical abilities. Proficiency in Windows, Mac and IOS operating systems and related technologies. Effective communication and interpersonal skills. Experience with IT service management frameworks (, ITIL). Strong organizational and time management skills. 13th salary; Performance bonus; Christmas & Easter bonus; Seniority bonus; Flexible working time; Competitive salaries & benefits; Health & wellness (Life Assurance, Private Health and Dental Insurance, Sport activities, Canteen, 24 / 7 Helpline with Psychologists etc.); Different discounts (tires, glasses, medical, shopping, etc.); Relocation bonus for non-Timisoara Residents; Professional development opportunities (in Technical and Leadership Areas); International Work Environment & Traveling Opportunities.
Job Description
The Global Team Lead Client Services (Windows and Mac) is responsible for leading a global team that provides comprehensive support and services for Windows, Mac and IOS environments in Tires IT Infrastructure. This role ensures the delivery of high-quality client services, drives continuous improvement, and aligns IT services with business needs.
Your tasks
- Lead and manage an international team of client service professionals supporting Windows, Mac and IOS environments.
- Develop and implement strategies to improve client service delivery and user satisfaction.
- Ensure the effective deployment, configuration, and management of Windows, Mac and IOS operating systems.
- Oversee the resolution of complex technical issues and escalations.
- Collaborate with other IT teams to ensure seamless integration and support of client services.
- Monitor and report on key performance indicators (KPIs) and service level agreements (SLAs) with external providers.
- Drive continuous improvement initiatives to enhance service quality and efficiency.
- Stay informed about the latest trends and technologies in Windows, Mac and IOS client services.
Qualifications
Your profile :
Additional Information
Creați o alertă de locuri de muncă pentru această căutare
It It Service It • Timișoara, TM, RO
Locuri de muncă asemănătoare
Since 1998, we've been active in the Human Resources consulting market, providing regional coverage across four key areas of expertise : recruitment and selection, personnel leasing, assessment cent...Afișați mai multeUltima actualizare: acum 15 zile
)
IT background, traveling across Europe and Asia, before stepping into the world of recruitment in 2018 as an IT recruiter.
Today, I lead my own agency, backed by an incredible team of freelance recr...Afișați mai multeUltima actualizare: acum 30+ zile
Our company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly.
David Kennedy Recruitment is working with ...Afișați mai multeUltima actualizare: acum 30+ zile
Our team is committed to deliver an honest and personal approach when it comes to recruitment solutions.Candidates and clients come to us as we take the time to really understand their needs.We are...Afișați mai multeUltima actualizare: acum 30+ zile
%20SRL)
Global Lead Buyer Plastics at KYOCERA AVX Components (Timisoara) SRL | softgarden.KYOCERA AVX Components (Timisoara) SRL a fost infiintata in 2012 si este astazi sediul central de productie pentru ...Afișați mai multeUltima actualizare: acum 30+ zile
Global IT Team Lead Client Service
ContinentalTimișoara, Județul Timiș, Romania The Global Team Lead Client Services (Windows and Mac) is responsible for leading a global team that provides comprehensive support and services for Windows, Mac and IOS environments in Tires IT In...Afișați mai multeUltima actualizare: acum 20 zile
Senior Project Manager
DynataRomania (Timisoara) Successful project management requires that Project Managers develop strong working relationships with the client and key internal customers and builds effective project teams for each study.The Se...Afișați mai multeUltima actualizare: acum 15 zile
Team Leader Logistica
Sales ConsultingTimișoara, Timiș, ROQuick Apply
Sybase DBA Engineer
IL RomaniaTimisoara, Romania A Sybase Database Administrator (DBA) is responsible for the performance, integrity, and security of a database.They are involved in the planning and development of the database, as well as trouble...Afișați mai multeUltima actualizare: acum 15 zile
- Ofertă nouă!
Cyber Security Coordinator
EndavaTimișoara, Județul Timiș, Romania Help coordinate daily activities and task follow-ups across the Cyber security team.Maintain and update service trackers, delivery checklists, and documentation.
Support in preparing weekly summarie...Afișați mai multeUltima actualizare: acum 21 ore
Game Presenters with Dutch
Wibit Consulting & Services (WibitCS)Timișoara, Timiș, .ROQuick Apply
Customer Support Representative (German)
David Kennedy RecruitmentTimișoara, Timiș, .ROQuick Apply
Customer Care Representative - German - Romania
JUJURTimișoara, Timiș, .ROQuick Apply
German speaking Service Desk Agent
Cross Border TalentsTimișoara, Romania German speaking Service Desk Agent is wanted to join our clients office in Timisoara, Romania!.Monitor and resolve system and application issues in a timely manner.
Provide support during rotating s...Afișați mai multeUltima actualizare: acum 15 zile
L1 / L2 IT Global Service Desk Analyst (On-site)
OPSWATTimișoara, Timiș, Romania OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical adv...Afișați mai multeUltima actualizare: acum 18 zile
Application Developer with German
AccentureTimisoara Accenture Industry X, part of Accenture, helps businesses thrive in the digital era by combining data and digital capabilities.
Join us to experience how we deliver 360 value and collaborate with ex...Afișați mai multeUltima actualizare: acum 30+ zile
Global Lead Buyer Plastics
KYOCERA AVX Components (Timisoara) SRLTimișoara, Județul Timiș, RomaniaQuick Apply
Global Master Data Project Manager
Bosch GroupTimișoara, TM, Romania Company Description • •About Bosch Global Business Services in Timișoara • Bosch Global Business Services has consolidated in Timișoara one of its largest global service centers delivering •best-in-...Afișați mai multeUltima actualizare: acum 30+ zile
Team Leader Regulatory Services
HamiltonTimisoara, Jud. Timis. Have good knowledge of leadership principles.Deliver multi-year, (multi)-team goals.Coordinate organization units which are largely homogeneous in nature and objective.
Participate in the company da...Afișați mai multeUltima actualizare: acum 18 zile
Financial Director / CFO
Antal InternationalTimisoara, Romania Job Description We represent a leading global industrial company known for its commitment to innovation, sustainability, and operational excellence.
With significant investments in modern technology...Afișați mai multeUltima actualizare: acum 18 zile
L1 IT Customer Support with German and English
EVERIENCETimișoara, Județul Timiș, Romania We are searching for tech-savvy enthusiasts! If you enjoy using computers and find satisfaction in helping others find the ideal solution, YOU are our future colleague! And you'll also be cons...Afișați mai multeUltima actualizare: acum 8 zile
Service Lead with German
NTTTimisoara, Romania The Cluster Lead is focused on ensuring the seamless operation, reliability, and performance of critical business applications while driving continuous improvement and efficiency in application ope...Afișați mai multeUltima actualizare: acum 18 zile
Customer Success Manager
TolunaTimişoara, Timiş, RO As a Customer Success Manager, you’ll be the trusted advisor and primary point of contact for our clients post-sale.You will ensure they derive maximum value from our end-to-end market research pla...Afișați mai multeUltima actualizare: acum 21 zile
SAP Consultant Multiple Modules Romania
InfosysTimisoara, Romania Job description In the role of a SAP Consultant, your primary role would be to lead the engagement effort of providing high-quality and value-adding consulting solutions to customers at different s...Afișați mai multeUltima actualizare: acum 30+ zile
- Ofertă nouă!
Oracle Functional CoreHR - Senior Consultant (f / m / d)
MHP - A Porsche CompanyTimisoara, Romania Lead or support existing workstreams of the Oracle HCM suite during implementation projects.Align with the project implementation methodology and the overall project management structure to deliver...Afișați mai multeUltima actualizare: acum 6 ore