Customer Service Engineer CT - Cluj

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Apply now for the position of  Customer Service Engineer .

Your role :

• Fulfilling service tasks, installation, and maintenance of Siemens Healthcare medical equipment, as well as other collateral products, according to the manufacturer’s instructions.
• Working accurately by following the processes and procedures of Siemens Healthcare SRL. Reporting of activities and customer on-site visits
• Assuring efficient management of the spare parts and materials, including bringing them on time from the customer to be returned and the accurate completion of the technical forms required for return.
• Resolving customer issues and escalating them, when needed, informing the Service Manager of complaints.

Your expertise :

Who we are :

We are a team of more than 71,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

As an equal opportunity employer, we welcome applications from individuals with disabilities.

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To all recruitment agencies :

Siemens Healthineers' recruitment is internally managed, with external support permitted only when a qualified supplier has established a formal contract with us. Unsolicited candidate submissions and referrals, absent a current supplier contract, do not establish consent and are ineligible for fees. We delete and destroy unsolicited information, thus, would recommend you refrain from any such practices. Your adherence to our policies is appreciated.