We are a recruitment agency focusing on multilingual candidates. Personalbüro U. Herrmann offers attractive employment opportunities across Europe recruiting and hiring in Customer Service, IT and Healthcare.
The Role
You will be responsible for :
- Receiving and screening incoming calls and emails and determining priorities.
- Performing project-based work as assigned.
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
Ideal Profile
You have at least 1 year experience within a Customer Service or Executive Assistant / Virtual Assistant role, ideally within the Media & Entertainment industry.You are organised and have good interpersonal skills.You can work with minimal supervision and multi-task effectively.You have good computer skills ( MS Word, Excel, Powerpoint).You possess excellent interpersonal as well as written and verbal communication skills.You have working knowledge of casino, gaming, presenter and shufflerYou enjoy finding creative solutions to problemsYou are a strong mentor and coach who can build high performing teamsYou are a strong networker & relationship builderWhat's on Offer?
Join a market leader within Media & EntertainmentFlexible working optionsOpportunities for career growth & development