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Gaming Integrity Fraud & Risk Department Team Leader (m,f ) English

Gaming Integrity Fraud & Risk Department Team Leader (m,f ) English

Personalbüro U. HerrmannBucharest, Bucuresti, Romania
În urmă cu 27 zile
Descrierea postului

Start : asap

DUTIES AND RESPONSIBILITIES :

  • Lead and supervise a team responsible for risk and fraud analysis within a gaming or digital entertainment environment.
  • Oversee day-to-day operations, ensuring timely and accurate completion of team tasks.
  • Monitor user behavior, transactional patterns, and system alerts to identify potential integrity risks or fraudulent activity.
  • Review, validate, and enhance the quality and consistency of risk-related reporting and analysis.
  • Manage real-time escalations, support decision-making in complex or ambiguous situations, and provide operational guidance during live scenarios.
  • Train, mentor, and support team members to promote skill development and high performance.
  • Collaborate with stakeholders to refine and improve tools, workflows, and processes related to risk detection and fraud prevention.
  • Ensure team adherence to company standards, contribute to performance reviews, and support incentive / bonus program assessments.

REQUIREMENTS :

  • Native or fluent in English (C1 level), with strong proficiency in both written and spoken communication.
  • 4–5 years in risk or fraud roles, with 2+ years in a leadership position—preferably in gaming, fintech, or digital services.
  • Proficient in SQL (joins, subqueries, window functions, keys).
  • Strong Excel / Google Sheets skills (advanced formulas, pivot tables, optimization).
  • Solid understanding of probability and statistics (distributions, correlation, expected value).
  • Familiarity with gaming operations, betting behavior, and fraud detection.
  • Proven ability to manage teams under pressure with strong analytical and decision-making skills.
  • Willingness to work rotating shifts, including weekends and holidays.
  • Experience with data tools (e.g., Tableau), bonus systems, and performance metrics.
  • Familiarity with Microsoft Office 365.
  • Background in process improvement or operational efficiency.

    • BENEFITS :

  • Includes a performance-based bonus structure.
  • Paid training of company standards, tools, and workflows.
  • Access to private healthcare and wellness perks such as gym membership (eligibility after a specified period).
  • Complimentary meals provided during shifts.
  • Additional pay for night, weekend, and holiday work.
  • Opportunities for advancement within a global, fast-paced tech-driven organization.
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    Integrity Fraud Risk • Bucharest, Bucuresti, Romania