Travel Agent - German and English Language (Hybrid)

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Would you like to use your German and English language skills to assist travelers in exploring the world?

Join our team as a Travel Agent with proficiency in both German and English!

As part of our team, you will be the primary point of contact for various tasks, including :

• Engaging with clients through phone calls, emails, or chat services;
• Handling inquiries, reservations, changes to itineraries, and payments;
• Offering recommendations for appropriate destinations, travel dates, and costs based on clients' preferences;
• Working closely with the cruise line and be the main point of contact for clients, providing updates on travel arrangements and answering any questions or concerns;
• Using booking systems and software to secure holidays and manage clients travel plans;
• Keeping clients up to date with any changes regarding their travel arrangements and promptly address any concerns or issues that arise.

The key qualities we’re looking for :

You will work with the Travel Agent team from our location in Iasi and you will benefit from a 8-week on-site training program which will help you develop the required skills and knowledge to successfully assist our clients.