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Principal Technical Operations Engineer

OracleRomania

În urmă cu peste 30 de zile

Descrierea postului

Are you ready to dive deep into the latest cloud technologies, and be part of a high-performing operations team? If you’re an EU resident with a passion for cloud computing, strong interpersonal skills, and a desire to learn, this is your time to shine! Translate your industry knowledge into large-scale success with a tech leader.

Customers rely on Oracle Cloud Infrastructure (OCI) to power their business as they tackle some of the world’s biggest challenges. We’re looking for a Senior Technical Operations Engineer to support OCI’s sovereign realms in the EU. Join a team of dynamic, hands-on operations engineers and make your mark on the future of technology.

Career Level - IC4

What you’ll do

Support OCI’s sovereign realms. You’ll be part of a dynamic team with a broad knowledge of how Oracle’s cloud platform works. You’ll partner with customer support, service owners, and engineering teams around the globe to ensure high-quality service for customers across the EU. Note - this role is not a Monday to Friday core hours role – it will involve working a 24 / 7 shift rotation, including nights, weekends and public holidays. (See “Shift Format” section, later in this document).

Act as an internal point of contact for one or more sovereign realm(s)
Operate and perform maintenance for over 250 OCI services
Monitor auto-cut alerts and troubleshoot through the use of runbooks
Complete change requests to enable new functionality and maintain realm compliance
Ensure timely resolution of incidents, service requests, and change requests
Collaborate with global service and engineering teams
Apply and improve incident and problem management processes to resolve major incidents
Share knowledge and mentor other team members
Suggest and document process improvements

We also use…

Linux and Unix operating systems

Docker, Kubernetes, and Terraform

Scripting languages such as Shell, Perl, Python, Java, and Go

Requirements

Reside in Romania

Technology related bachelor’s degree and / or equivalent work experience

A desire to learn and keep up with modern technologies

Knowledge of Linux and / or Unix operating systems

Knowledge of cloud computing concepts

Experience working in a mission-critical environment (Operations, Technical Support, NOC etc)

Experience executing tasks under change management procedures

Experience resolving auto-cut and manual alarms following runbooks

A focus on customer satisfaction

What we’ll offer you

A competitive salary with exciting benefits

Flexible and remote working so you can do your best work

Learning and development opportunities to advance your career

An Employee Assistance Program to support your mental health

Employee resource groups that champion our diverse communities

Core benefits such as medical, life insurance, and access to retirement planning

An inclusive culture that celebrates what makes you unique

Shift Format :

This role is not a Monday to Friday core hours role. This will involve working a 24 / 7 shift rotation, including nights, weekends and public holidays.

The role involves working 5 days a week (40 hours), including one weekend day per shift. You will be assigned to a shift rotas of either (1) Sunday to Thursday or (2) Tuesday to Saturday. There are three rotating shifts – early, late and night.

On-call or overtime is not generally expected in this role, but you may be required to have on-call or overtime duties occasionally, based on business needs.