Content Management Analyst - Fixed Term (24 months)

BETHEDIFFERENCE

If making a difference matters to you, then you matter to us.

Join us, at  Wolters Kluwer , and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software & information solutions that the world’s leading professionals rely on, in the moments that matter most.

You’ll be supported by collaborative colleagues who share a purpose. We are 21,000 people unique in our dreams, life stories, abilities, and passions who come together every day with one ambition : to make a difference.​ We do our best work together, connecting to create new innovations with impact.

Whether complying with regulatory requirements or managing financial transactions, addressing a single key risk, or working toward a holistic enterprise risk management strategy. Wolters Kluwer Financial Services works with more than 15,000 customers worldwide to help them successfully navigate regulatory complexity, optimize risk and financial performance, and manage data to support critical decisions.

The Content Management Analyst is responsible for complex research and analysis of insurance statutory and regulatory materials.

This analysis is used by the Analyst to prepare content that is used in the development and maintenance of our insurance compliance products. All work need to be performed with a high level of accuracy, consistency and timeliness.

Responsibilities :

Performs high-level insurance compliance regulatory research and effectively explains the research in our compliance product content or in response to customer inquiries

Produces accurate and comprehensive production submissions by identifying all regulatory actions within product scope

Responds to complex customer inquiries regarding product content and regulatory clarification often involving contact with individual State Insurance Departments and other agencies and coordinates responses to complex requests

Contributes significantly to the development and maintenance of our compliance-based products

Categorizes regulatory content according to pre-set schema using Web-based and other production tools

May review content developed by others for content accuracy and style

May participate on special projects

Performs reporting tasks of a complex nature Identifies trends in content areas and translates into new product development and existing product enhancement suggestions

Obtains and applies a working knowledge of current technologies in the specific business unit

Makes efforts to understand customer and market, applies this understanding to enhance products

May coordinate resource allocation for projects and may provide mentorship and direction to others as assigned

Develops contacts and build slinks with state agencies and representatives of state legislative bodies

Education & Skills :

Bachelor’s degree - desirable

Strong practice systems development skills and broad computer systems and applications knowledge

Proficiency with Word and Excel computer programs, as well as internet knowledge

Fluency in English is mandatory

Analytical skills

Strong organizational skills

Able to work in a team environment

Flexible and responsive to change

Deep understanding of markets and customer needs

Insurance industry professional designations and / or legal background desirable