Network Support Analyst

Network Support Analyst - Hybrid (Harrogate) - Up to £27,

The Role :

As a Network Support Analyst, you'll play a key part in maintaining network services. You'll troubleshoot issues, support end users, and help ensure the smooth day-to-day operation of IT systems.

What We're Looking For :

Some experience working in an IT support or infrastructure environment

Basic knowledge of networking principles (eg, TCP / IP, DNS, DHCP, VPNs, Firewalls)

A proactive approach to problem-solving and a willingness to learn

Strong communication and customer service skills

Desirable (but not essential) :

Experience with network monitoring tools or ticketing systems

Relevant certifications (eg, CompTIA Network+, Cisco CCNA)

Location & Working Pattern :

Based in Harrogate with a hybrid working model (2-3 days in the office)

Salary & Benefits : Up to £27, per annum

Flexible hybrid working

Ongoing training and career development opportunities

Supportive and collaborative team environment