Technical Customer Support Representative with Spanish
Within your role, you will :
- Advise and assist customers to resolve the technical and non-technical situations raised / encountered by them;
- Provide support and assistance in using products and services;
- Take, register & solve notifications or complaints;
- Update the database with all the details about each customer interaction;
- Participate in testing / launching / implementing new working products or tools.
What will make you successful for the role :
- A C1 level of Spanish Language (both written & spoken);
- A B2 level of English (both written & spoken);
- At least 6 months of experience in a technical support role;
- Knowledge about how a PC / Android device works and a passion for gaming;
- Curiosity, always looking for solutions
- Attention to detail and willing-to-help attitude;
- Excellent computer skills.
Sounds good? Find out what you can get :
- Competitive salary package & meal vouchers;
- The opportunity to work in a multi-cultural environment;
- Private medical insurance;
- Everything you want to read from Bookster;
- Learning programs for your development;
- Wellness activities for your wellbeing.
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