Short Description
Qualifications
Job Responsibilities
Respond to clients queries accurately (via phone, live chat, email and case management system)
Process, maintain & administer HR transactions & provide support (across Talent development, Mobility, Workforce administration, talent acquisition, case management, HR helpdesk, remuneration, etc.)
Process movements (transfers, relocations, international mobility, organization structure changes) and leave & absence requests
Provide clarification of HR policies and procedures
Manage assigned part of the process according to Capgemini methodology and / or agreed transition plan
Organize knowledge sharing sessions both within the team and cross teams
Update all required process documentation (process maps and procedures) and other documentation within agreed timeframes on the defined support tool
Liaison with third parties, vendors and multiple stake holders
Reporting errors and issues to the Team leader on time
Ensuring quality and timeliness of work
Focused, diligent, high on quality and timeliness are the basic requirements for the role
Reporting data for personal performance and maintaining personal tracker
Exhibit strong problem-solving and business acumen skills
Demonstrate advanced proficiency in written and verbal communication skills
Specialist • Iasi, RO