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Connected Solutions Trainee

MICHELINVoluntari

14 days ago

Job description

Michelin is hiring!

With the Michelin all-season internships, you can take your first step towards a career, and not just a job. “All-season” internships give you the flexibility you need : various domains to train in, part-time or full-time schedule, multiple sessions throughout the year, with varying durations (3 to 12 months, depending on the department).

Let’s inspire motion for life! No matter what career path you choose, an internship in Michelin can prepare you for the journey ahead.

Mission :

Offers suport for Michelin Solution management of a designated portfolio of signed contracts with customers and responsible for all elements related to their management including the billing process and offerings. Assist customers and service providers, seeking solutions to meet their needs with efficiency, agility and quality while respecting the company values.

What we’re looking for :

Bachelor’s degree;
Advanced level of English;
Organizational and multitasking ability;
Attention to detail;
A good team worker and Customer-oriented approach;

The Connected Solutions Administrator Trainee will do :

Invoicing :

Collecting the necessary information in the Michelin solutions IT system;

Guarantee the billing process for the customers, including compliance of their tax provisions and accountants;

Collection and analyzing the necessary data for the preparation of invoices, for all revenue streams;

Calculation and validation of invoices at the expected deadlines (billing calendar);

Management of vehicle inflows exits and transfers to ensure the correct updating of the customer's fleet.

Dealing with value complaints received from customers and service providers :

Analyzing complaints received;

Resolution of the complaint;

Transmission of a correct and sufficient response.

Compliance with financial transaction rules :

Ensuring traceability of financial transactions;

Archive of all supporting materials in accordance with the regulations in force in the respective countries.

Other activities :

Issuing reports requested by partners, customers, service providers, managers, according to the data agreed in the operational calendars or ad hoc requests;

Solving ad hoc problems;

Cooperation with the direct Manager in case of new tasks applicable to the job.

All activities are carried out in accordance with legal, fiscal, accounting, internal control requirements.

What we’re offering :

Learning opportunities that will help you develop your competencies for the future;

Real business challenges;

Attractive salary and benefits package;

A flexible schedule, with the possibility to work from home;

An experienced mentor to guide you;

How we recruit :

Once you submit your application, one of our recruiters reviews it. If your profile fits our role :

We have a phone call to get to know each other;

We hold assessments to see your language skills and competencies;

We meet in a face to face (or online, depending the context) interview, with a recruiter and the hiring manager.

Michelin, a leader in the field of tires, is dedicated to sustainably enriching the mobility of goods and people through the production, distribution and marketing of tires for each type of vehicle. It also offers innovative business support services, digital mobility services and publishes travel, hotel and restaurant guides, maps and atlases. Michelin has over 4500 employees in Romania : 3 factories (2 in Zalău and 1 in Florești - Prahova), as well as a commercial network, and a center for shared services, in Bucharest. The office in Bucharest also hosts the coordination center for the Central Europe and Central Asia region.

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