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Process Lead, HR Services

Process Lead, HR Services

OracleBUCHAREST, Romania
19 days ago
Job description

What you will be doing :

  • Involved in HR processes and support for candidates, employees, managers, HR at regional and global level.
  • Analyze data on given processes to produce trends to identify and plan improvement areas
  • Use data to challenge status quo and define proposals for improvements.
  • Develop and act as Process Expert, Regional or Global Process Owner.
  • Coordinate with various teams to prioritize and solve HR queries.
  • Facilitate discussions on complex topics, collaborate and drive towards solutions.
  • Participate in team huddles and meetings at least per week to identify opportunities
  • Coach side by side the team on Continuous Improvement methods
  • Participate in escalation discussions and apply problem solving as defined per methodology
  • Document opportunities identified and work with managers / leads to drive action plans to results
  • Facilitates meetings as Problem Solving expert
  • Help teams understand (which method to use, how to do it, help facilitate)
  • Perform regular internal quality audits and RCCAs.
  • Produce and deliver presentations based on data analysis to stakeholders, partners or leadership.
  • Produce and deliver regular or ad-hoc reports for stakeholders.
  • Deliver trainings to colleagues, employees, managers, Recruitment, HR.
  • Participate in UATs and implementation of new systems or tools and / or enhancements of existing systems.
  • Identify, define, document and share best practices within the team and cross teams.
  • Produce and keep process documentation and best practices up to date.

Projects :

  • Involved in or coordinate projects that drive innovation or process improvement
  • Produce and manage project related documentation, roadmaps, status dashboards, communications to stakeholders;
  • Apply Continuous Improvement and Change Management methodology on projects, initiatives, deployment of new technology (HCM, Oracle Cloud Recruiting, tools,
  • Skills :

  • Excellent verbal and written communication abilities.
  • Customer-service oriented, putting yourself in the customer’s shoes while looking for solutions to their queries.
  • Skilled problem solver with demonstrated analytical ability to assess complex data to identify trends and themes to propose improvements.
  • Ability to represent a problem to others, and how to work with them efficiently to solve the problem. Ability to educate others on complex disciplines.
  • Gets excited about systems, processes and constantly seeks improvement opportunities. Is comfortable working with multiple applications simultaneously
  • Ability to work independently and effectively.
  • Strong interpersonal, teamwork, and organizational skills.
  • Ability to effectively organize and prioritize work. Able to multi-task, manage projects, and handle daily operational tasks simultaneously.
  • Demonstrates accuracy, attention to detail, and strong analytical skills.
  • Diplomatic and influential partner with management, business partners, and other key stakeholders.
  • Contributions or lead for various projects.
  • Practical experience working in a fast-paced, complex corporate environment.
  • Strong knowledge of reporting and data visualization tools and methods. Knowledge of Oracle systems a plus.
  • Ability to work across different time zones and regions.
  • Expert with Microsoft Office suite (Outlook, Word, Excel, and Power Point).
  • Bachelor's degree is a must. Master’s Degree nice to have.
  • Career Level - IC2

    What you will be doing :

  • Involved in HR processes and support for candidates, employees, managers, HR at regional and global level.
  • Analyze data on given processes to produce trends to identify and plan improvement areas
  • Use data to challenge status quo and define proposals for improvements.
  • Develop and act as Process Expert, Regional or Global Process Owner.
  • Coordinate with various teams to prioritize and solve HR queries.
  • Facilitate discussions on complex topics, collaborate and drive towards solutions.
  • Participate in team huddles and meetings at least per week to identify opportunities
  • Coach side by side the team on Continuous Improvement methods
  • Participate in escalation discussions and apply problem solving as defined per methodology
  • Document opportunities identified and work with managers / leads to drive action plans to results
  • Facilitates meetings as Problem Solving expert
  • Help teams understand (which method to use, how to do it, help facilitate)
  • Perform regular internal quality audits and RCCAs.
  • Produce and deliver presentations based on data analysis to stakeholders, partners or leadership.
  • Produce and deliver regular or ad-hoc reports for stakeholders.
  • Deliver trainings to colleagues, employees, managers, Recruitment, HR.
  • Participate in UATs and implementation of new systems or tools and / or enhancements of existing systems.
  • Identify, define, document and share best practices within the team and cross teams.
  • Produce and keep process documentation and best practices up to date.
  • Projects :

  • Involved in or coordinate projects that drive innovation or process improvement
  • Produce and manage project related documentation, roadmaps, status dashboards, communications to stakeholders;
  • Apply Continuous Improvement and Change Management methodology on projects, initiatives, deployment of new technology (HCM, Oracle Cloud Recruiting, tools,
  • Skills :

  • Excellent verbal and written communication abilities.
  • Customer-service oriented, putting yourself in the customer’s shoes while looking for solutions to their queries.
  • Skilled problem solver with demonstrated analytical ability to assess complex data to identify trends and themes to propose improvements.
  • Ability to represent a problem to others, and how to work with them efficiently to solve the problem. Ability to educate others on complex disciplines.
  • Gets excited about systems, processes and constantly seeks improvement opportunities. Is comfortable working with multiple applications simultaneously
  • Ability to work independently and effectively.
  • Strong interpersonal, teamwork, and organizational skills.
  • Ability to effectively organize and prioritize work. Able to multi-task, manage projects, and handle daily operational tasks simultaneously.
  • Demonstrates accuracy, attention to detail, and strong analytical skills.
  • Diplomatic and influential partner with management, business partners, and other key stakeholders.
  • Contributions or lead for various projects.
  • Practical experience working in a fast-paced, complex corporate environment.
  • Strong knowledge of reporting and data visualization tools and methods. Knowledge of Oracle systems a plus.
  • Ability to work across different time zones and regions.
  • Expert with Microsoft Office suite (Outlook, Word, Excel, and Power Point).
  • Bachelor's degree is a must. Master’s Degree nice to have.
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    Lead • BUCHAREST, Romania