Talent.com
This job offer is not available in your country.
Customer Service Agent

Customer Service Agent

816 FLSmidth GmbHBucharest, MIN
28 days ago
Job description

FLS , based in Neusiedl am See, is part of the globally active, publicly listed FLS Group and is involved in the design and sale of equipment and systems for mineral processing. Our market area includes Europe, North Africa, and the Middle East . To expand our Order Processing Team , we are looking to hire immediately an Customer Service Agent.

This is a hybrid role based in Romania, with remote flexibility and regular time in our new Bucharest office.

It’s a new and growing office, with new colleagues arriving each week, making it an exciting opportunity to help shape our ways of working and culture from the ground up.

About the role

Your responsibilities :

Full End-to-End Process for European customers for Order Handling

Manages the direct day-to-day contact with our customers, delivers sales and customer support and ensures order fulfillment to increase customer satisfaction and build long term profitable relationships

Receiving new orders from customers

Working for document creation (Order Acknowledgement, Purchase Order to supplier)

Sending order confirmation to customers, if necessary, also prepare, send and track Prepayments

Order tracking / expediting

Handling freight for customers

negotiating with freight forwarders

Check and account of incoming NON-PO invoices

Collection of export / freight documents for VAT reporting

If customer data changes, she is responsible of the system change with Master Data Team

Preparation of Export and freight documentation for VAT reporting

Service orders

Create service orders.

Verify all conditions and coordinate with sales / field service for invoicing details.

Issue invoices to customers.

Support Unit Orders

Coordinate handovers with sales.

Collaborate with PM for technical assistance regarding drawings, GSNs, and serial numbers.

Creation of new part numbers – based on Serial Number

Create a job alert for this search

Customer Service • Bucharest, MIN

Related jobs
Junior IT Service Desk Agent

Junior IT Service Desk Agent

AyvensBucharest
Join our team and be part of a dynamic, exciting and engaging business, so we can discover What’s next together!.Receiving end-user calls, tickets, and queries. .Provide first-level resolution for I...Show moreLast updated: 30+ days ago
Junior Customer Service Agent- German speakers

Junior Customer Service Agent- German speakers

AUTO1 GroupBucurești, Romania
Este anuncio de empleo no está disponible en español.Wirkaufendeinauto ist die schnellste, vertrauenswürdigste und einfachste Lösung, ein Auto zu verkaufen. Durch unsere optimierten Prozesse benötig...Show moreLast updated: 30+ days ago
Junior Customer Service Agent- German speakers

Junior Customer Service Agent- German speakers

AUTO1 Global Services SE & Co. KGBucurești, RO
Junior Customer Service Agent- German speakers.Wirkaufendeinauto ist die schnellste, vertrauenswürdigste und einfachste Lösung, ein Auto zu verkaufen. Durch unsere optimierten Prozesse benötigen uns...Show moreLast updated: 30+ days ago
  • Promoted
Multilingual Customer Service Agent Portugal, Spain, Greece & Malta

Multilingual Customer Service Agent Portugal, Spain, Greece & Malta

Cross Border TalentsBucharest, Romania
Multilingual Customer Service Agent Portugal, Spain, Greece & Malta.Are you fluent in English and another European language such as Dutch, French, German, Italian, Polish, Norwegian, Czech, Portugu...Show moreLast updated: 14 days ago
German-Speaking Customer Service Agent - Lisbon, Portugal with Relocation

German-Speaking Customer Service Agent - Lisbon, Portugal with Relocation

AetherCoreBucharest, Bucharest, RO
Quick Apply
Position : Customer Support Representative (German Speaker) Location : Lisbon, Portugal Start Date : Flexible Employment Type : Full-time | Fixed-term contract (1 year) About the Role We are looking fo...Show moreLast updated: 8 days ago
Customer service - sales support specialist

Customer service - sales support specialist

Hilti GroupBucharest, South - Muntenia, Romania
Do you have a passion for construction field?.Are you solution-oriented, strongly service-minded, and have effective collaboration skills? You find energy in providing the best service to clients a...Show moreLast updated: 30+ days ago
Customer Service Specialist

Customer Service Specialist

Randstad RomaniaBucureşti, România
Generali life insurance, paid days off for special events according to CCM;.People are at the heart of our company.Our strength lies in trust, diversity and progress. We are true to our values : pass...Show moreLast updated: 28 days ago
Customer Support Agent, French Speaking

Customer Support Agent, French Speaking

Admiral MarketsBucharest, Bucharest, Romania
Why you should become an Admiral?.Equality and professional development - as an employer, Admirals believes in a balanced approach towards employee rights and gender equality.We care about your suc...Show moreLast updated: 30+ days ago
Customer Service Representative

Customer Service Representative

ReckittBucharest, Bucuresti, RO, N / A
Customer Service Representative.Home to the world's best loved and trusted hygiene, health, and nutrition brands.Our purpose defines why we exist : to protect, heal and nurture in the relentless pur...Show moreLast updated: 18 days ago
Dutch Speaker Customer Support Agent

Dutch Speaker Customer Support Agent

The lemon ConsultingBucharest, Romania
Quick Apply
Position : Customer Support Agent.Work model : Hybrid 3 / 2, after the training period.Provide helpful and thoughtful responses to questions or requests via email or chat, ensuring a positive experienc...Show moreLast updated: 9 days ago
Agent UAM Service Desk with German

Agent UAM Service Desk with German

VodafoneBucuresti, Romania
Ensures the timely and efficient execution of management operations and activities related to the administration and implementation of access rights in business systems / applications for end users, ...Show moreLast updated: 6 days ago
Retail Service Desk Agent - German Speaker

Retail Service Desk Agent - German Speaker

GoodyearBucharest, B, RO
Provide first level support on daily issues in using GRIPS and connected systems.Document the issue, what you have tried and the solution. If no solution can be found, escalate to second level suppo...Show moreLast updated: 30+ days ago
Customer Support Agent Storia.ro

Customer Support Agent Storia.ro

StoriaBucharest, Romania
Bucharest, RomaniaStoria – Operations / Full-time / Hybrid.At OLX, we work together to build a more sustainable world through trade. We make it safe, smart, and convenient to buy and sell cars, find h...Show moreLast updated: 5 days ago
At Your Service Agent (Agent call center hotel)

At Your Service Agent (Agent call center hotel)

Marriott InternationalBucuresti, Romania
To serve as main point of contact for all guest requests and needs;.Responsible for answering calls in order, recording the guest request and then pursuing the issue to a resolution;.When is in com...Show moreLast updated: 19 days ago
Tradewin Consultant (Customer Service Agent)

Tradewin Consultant (Customer Service Agent)

ExpeditorsBucharest, ROMANIA, ro
The employee will ensure the correct and timely completion of data / information in the operating system, will constantly communicate with members of other Expeditors offices, Tradewin, while offer...Show moreLast updated: 30+ days ago
  • Promoted
Customer Support Agent

Customer Support Agent

David Kennedy RecruitmentBucharest, Bucharest, Romania
David Kennedy Recruitment is working with leading casino & sports betting company that is looking to recruit a Customer Support Agent to join their Bucharest team. Position : Customer Support Agent.W...Show moreLast updated: 14 days ago
Client Service Agent

Client Service Agent

TOMRABucurești, București, RO
Ești la început de drum sau în căutarea unei noi provocări? Vrei să faci parte dintr-o echipă care are un scop comun? Citește mai departe!. Fondată în 1972, TOMRA oferă soluții automate de colectare...Show moreLast updated: 18 days ago
Customer Service Operator

Customer Service Operator

Siemens Healthcare S.R.L.Bucharest, Bucuresti, Romania
Join us in pioneering breakthroughs in healthcare.Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comf...Show moreLast updated: 13 days ago