Knowledge Manager

JOB DESCRIPTION

Who we are

By joining our project, you will be working on an initiative of the European Commission focused on creating a more efficient, modern and secure customs environment within the European Union. Being part of this initiative set on a 5 years’ timeline, you will have the opportunity to work on topics such as digitalization of customs processes, streamlining customs procedures to facilitate trade and reduce costs, harmonization of customs rules across all EU member states and combating fraud.

This purposeful project will not only give you the opportunity to have an impact on one of the key topics within the European Union, it will also offer you various professional opportunities, let you experience a collaborative environment, using cutting-edge technologies and experiencing diversity in your everyday professional life.

What you'll be doing

• Playing a vital role in managing knowledge assets related to service infrastructure, IT systems, cloud transition, and data exchange platforms.
• Overseeing documentation of transitions, capturing lessons learned, and ensuring knowledge assets are well-organized and easily accessible.
• Promoting collaboration and continuous learning through knowledge-sharing processes and tools.
• Gathering feedback, identifying knowledge gaps, updating existing materials, and managing the retirement process for outdated information.
• Developing KPIs, assessing knowledge management practices, and reporting outcomes to stakeholders.
• Fostering a culture of innovation by implementing best practices and aligning knowledge management with organizational strategies.
• Managing and maintaining IT infrastructure to ensure high availability, scalability, and security.
• Leading cloud migration initiatives, developing adoption strategies, and ensuring compliance with EU regulations and standards.
• Overseeing development, deployment, and integration of IT systems while monitoring performance and implementing improvements.
• Managing secure data sharing platforms, ensuring integrity and confidentiality while enforcing data governance policies.
• Establishing cybersecurity protocols, conducting security assessments, responding to incidents, and ensuring robust security practices within knowledge management.

What You'll Bring Along

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What’s in it for you

NTT DATA Romania is an equal opportunity employer and considers all applicants regardless to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees.

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What’s in it for you

Your unique talent is what matters. NTT DATA Romania is an equal opportunity employer and considers all applicants regardless to race, color, religion, citizenship, national origin, ethnicity, age, gender, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic.

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