Head of Supply Chain and Operations

Our client, an international e-commerce company with a strong presence in the USA, is searching for an experienced Head of Supply Chain and Operations for a full-time remote role. In this role, you will be responsible for managing and optimizing all operational processes across the supply chain, logistics, procurement, and customer service functions to ensure the success and scalability of the company's Amazon FBA business. Your expertise and leadership will contribute to its growth and help achieve its business goals.

About the company :

The company is an e-commerce brand built around movement, energy, and family fun. Best known for its high-quality outdoor and fitness products especially premium trampolines designed for safety, durability, and joy the brand is expanding rapidly across global marketplaces. It values initiative, analytical thinking, and people who take ownership of their work. If youre passionate about e-commerce, innovation, and high-quality products, this is your opportunity to make a measurable impact.

We are seeking a dynamic and strategic Head of Supply Chain & Operations to lead our end-to-end operational ecosystemfrom supply planning and procurement to logistics, fulfillment, and customer experience. This leader will drive operational excellence, build scalable processes, and strengthen relationships across our global vendor and logistics network. The ideal candidate is both analytical and execution-focused, thrives in a fast-paced environment, and is passionate about building high-performing teams that support sustainable, data-driven growth.

Key Responsibilities :

Supply Planning

• Develop accurate reordering forecasts in collaboration with cross-functional teams to maintain optimal inventory levels and on-time deliveries.
• Lead strategic inventory planning and forecasting to support growth across all marketplaces.
• Establish and monitor key supply chain KPIs, driving continuous improvement initiatives.

Shipping & Logistics Management

Procurement & Vendor Management

Operations Management

Customer Service Leadership

Qualifications :

What We Offer :