Engagement Consultant

Take a step forward and let Edenred surprise you.

Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.

We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.

Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.

Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.

We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.

YOU WILL VIBE WITH US

Main responsibilities :

Is responsible for the promotion and marketing of the company's products and services, via telephone, to portfolio customers, according to the company's allocation / segmentation (Farming activity) :

• manages the relationship with portfolio customers.
• uses scripts and persuasive communication techniques to generate interest
• identifies opportunities to sell the company's products and services (cross sell, up sell) to portfolio customers by contacting them (phone / email / online / face2face meetings); informs other members of the commercial department about the identified opportunities in order to define the best solutions for the customer (as appropriate);
• prepares product and service offers for portfolio customers in accordance with the identified needs.
• deliver attractive product presentations via telephone or virtual meetings, persuading customers to make purchases.
• maintains strong relationships with customers, ensuring that satisfaction and loyalty levels are high
• negotiates / renegotiates specific contractual terms and conditions with customers in the portfolio, in collaboration with the direct manager and in compliance with applicable legislation and internal company procedures.
• prospects the market through various available channels : databases provided by the company, networking, media, cold visits, referrals.
• prepares and provides analysis and reports on the work to identify cross-sell and up-sell opportunities with customers in the assigned portfolio.
• utilizing Salesforce to estimate as accurately as possible committed deals and their closing dates
• has an obligation to ensure that assignments are recorded and completed in Salesforce in a timely manner, with all records kept up to date

WE WILL VIBE WITH YOU

Requirements :

You have proved :

Languages required : Romanian & English.