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Senior Process Manager

dbschenkerBucharest, Bucharest, Romania

20 hours ago

Job description

Manage and work on implementation of complex projects and process improvement initiatives (process improvement, efficiency and effectiveness driven projects, automation implementations, transition projects);

Acts as a coach and / or mentor for other colleagues in the organization for process improvement projects;

Steer other working groups for realization of common goals;

Benchmark against other market practices and bring proposals for raising / improving the process management practices;

Achieves defined individual and team KPIs, proactively implements improvements, corrections and prevention measures for specific situations;

Improves processes in terms of efficiency by means of Kaizen, Six Sigma, Lean, digitization, in alignment with Global standards and practices, as well as all relevant stakeholders;

Standardizes and re-engineers processes as well as their interfaces according to overall process model;

Reports, implements and monitors process-related KPIs / process heat maps; initiations and reports improvement measures and their progress if KPIs are not met;

Shares best practices / know-how transfer with relevant stakeholders;

Process implementation according to processes design determined by Global Process Owner (including documentation, process mapping) and, where mandated, end-to-end (outside SGBS) in collaboration with respective Process Owner;

Lead other projects / activities ( organizational, innovation, IT related topics, transition) as per the roadmap;

Closely collaborate with representatives from SSC Manila to ensure streamlined processes and project approaches;

Other related tasks as assigned by the direct manager.

Previous experience in process management and project and proven track record in process optimization projects / continuous improvement of >

4-5 years;

Excellent skills in process and project management methods (Lean / Six Sigma / Kaizen PMP, Prince2, Design Thinking etc.), deep understanding of process design, process mappings and process evaluation, at least at LSS Green Belt level certified. Formal certification on one of the other methodologies mentioned above is a plus;

IT affinity and experience in digitization and process automation technologies ( RPA, machine learning, chatbot, AI);

Advanced skills of MS Office applications (Excel, Power point) and specific state of the art tools for mapping of processes, for data analysis and statistics;

Intercultural knowledge and sensitivity as well as strong service culture and customer-oriented attitude;

Willing to travel overseas for training workshops, project meetings;

Strength in motivation, communication and assertiveness, as well as change management;

High analytical and problem-solving skills, coupled with very good time and self-management;

Strong accountability over the results and ability to work autonomously;

Fluent in English (German and other languages are a plus).

Your aspirations are our priority. Embark on a fulfilling career journey with DB Schenker GBS Bucharest today! As part of the DB Schenker global logistics network, our service center in Bucharest plays a pivotal role in connecting the world. With services covering Finance and Accounting, Air and Ocean, and Business Support, we offer a diverse array of opportunities tailored to your unique talents and ambitions. But what truly sets us apart is our commitment to fostering a culture of growth and development. At DB Schenker GBS Bucharest, your success is what matters to us. Join us and discover what matters to you : Attractive Compensation Package : Annual performance-based bonus Meal tickets, Cultural vouchers Rewards & Recognition Program, Referral and Relocation bonuses Christmas and Easter bonuses Recognition of colleague improvement ideas (Ideas4SGBS) Health & Well-being : Hybrid working mode (Bucharest office located near the metro station in Pipera) Flexible working hours as per internal policy Private medical subscription with family discounts (children, spouse / life partner) 4 short days per year (Leave Office Very Early) Birthday day off Extra vacation days based on seniority Discounts on products / services (WorldClass Gym, 7Card, Therme, Samsung, etc) Volunteering opportunities within the organization Personal & Professional Development : Mentoring program with access to Schenker Worldwide network E-Learning platform for continuous learning Promote-from-within career growth culture, giving our colleagues the opportunity to grow their career.

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Senior Manager • Bucharest, Bucharest, Romania

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