Are you fluent in German and English and ready to fast-track your career in an internationally recognized environment? We are searching for committed, service-oriented talent to join our leading customer support team. This is your chance to make a significant impact for global clients while enjoying one of the most competitive incentive packages on the market.
What You'll Be Doing :
- Deliver superior customer support in German and English through phone, email, and chat
- Assist users with inquiries, resolve issues efficiently, and ensure high satisfaction rates
- Navigate complex requests, troubleshoot effectively, and offer clear solutions
- Maintain detailed records and escalate cases as needed in line with procedures
- Collaborate closely with colleagues to deliver a seamless service experience
Who We're Looking For :
Proficiency in German (C1 or above) and solid command of English (B2 or above)Strong communication and active listening skillsSolution-driven, detail-oriented, and able to manage multiple tasks with poiseAdaptability and a positive attitude towards new challengesEnthusiasm for delivering excellence and exceeding expectationsWillingness to work rotating shifts (daytime, including weekends)What Awaits You :
Competitive salary structure with a generous sign-on bonusMonthly performance bonuses to recognize your achievementsExtensive onboarding and continuous professional training to set you up for successSupportive, diverse, and energetic workplace cultureComprehensive health and dental coverage, life insurance, and exclusive discountsOpportunities for advancement and personal developmentRelocation and onboarding assistance available if requiredJoin a company that truly values your language abilities and rewards your dedication. Seize the opportunity to develop your career with unlimited growth potential and make a real difference every day.
Don't wait - discover how far your German can take you! Apply now and embark on your next big adventure.