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IN & Voice Service Platforms_ 2nd Line Engineer

IN & Voice Service Platforms_ 2nd Line Engineer

VodafoneBucuresti, Romania
30+ days ago
Job description

Your day to day :

Engineer 2nd Line of IN & Voice Service Platforms in a multi-vendor environment. Preventive and corrective second level troubleshooting ensuring quality and continuity of service and the restoring time for virtualized Service Applications.

With these activities you will have a great impact on our business :

  • In case of incident, assure trouble shooting analysis and all repair actions, including vendor support escalation, in order to achieve service restoration of impacted applications.
  • Perform proactive maintenance activities to prevent incidents and constantly optimize the network, Daily Walkthroughs and Health checks for Service applications / platforms. Take corrective measures based on performance management and indicators trend analysis.
  • Assure planned work activities, network rollout, software upgrades and parameter changes ensuring quality of service and avoiding regression on service and platforms functionalities.
  • Assure Service Level Agreements and Service-KPIs with involved internal and external partners.
  • Responsibilities include managing security protocols, conducting risk assessments, and implementing threat mitigation strategies.

With these skills you are a great candidate :

  • Good knowledge of SIP protocol, SSL, TCP / IP, SNMP, RedHat Linux and RedHat Openshift
  • Hands-on experience with Oracle DBs desirable
  • Good knowledge of mobile network architectures 2G / 4G / 5G, VoLTE, operating virtualized Applications with experience in VMware.Analyse and interpret traces (Wireshark traces, network element traces, logs)
  • Experience with scripting languages and automation tools ( Python, Ansible, Shell, Perl)
  • English (B / C-Level, spoken and written) and German (B-Level preferable, spoken and written)

    • Must have technical / professional qualifications :

  • University degree : faculty of Electronics , Telecommunications and Information Technology
  • 1-3 years of experience in Network Operations and Maintenance activities
  • German (B-Level preferable, spoken and written)

    • Sounds like the perfect job? We’ve got even more to offer :

  • Hybrid way of working
  • Medical and dental services
  • Life and hospitalization insurance
  • Dedicated employee phone subscription
  • Take control of your benefits and choose any of the below options : meal tickets / private pension / vacation vouchers / cultural vouchers within the budget.
  • Special discounts for gyms and retailers
  • Annual Company Bonus
  • Loyalty Programme
  • Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
  • You get to work with tried and trusted web-technology
  • Getting in on the ground floor of a technology changing company
  • We let you write your own story : go for a trip, experience new things, have fun and enjoy your 23 vacation days.
  • Special Paternal Program - 4 months of paid paternity leave
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    Service • Bucuresti, Romania