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Solution Delivery Analyst @MMCTech

Solution Delivery Analyst @MMCTech

RO005 Thomsons Online Benefits SRLDecembrie,Napoca,Cluj
17 days ago
Job description

Description :

Marsh McLennan (MMC)  has established its EMEA Technology Hub in Cluj, Romania, reflecting our commitment to innovation and excellence. This hub is central to our digital strategy, addressing emerging challenges and enhancing service delivery through advanced technology solutions that empower our clients and promote sustainable growth.

Sentrisk, an innovative platform developed by Marsh McLennan, is set to transform the landscape of supply chain risk management for organizations worldwide. Powered by AI, the platform helps clients turn their supply chain risk exposures into business opportunities through best-in-market data capabilities.

We are currently seeking a motivated Solution Delivery Analyst to lead our client onboarding initiatives. This role is crucial in ensuring the successful integration of client data into the Sentrisk platform, supporting analytics, and maintaining the quality of deliverables. The Solution Delivery Analyst will collaborate closely with both internal teams and clients to ensure a seamless onboarding experience.

We will count on you to :

  • Lead Client Onboarding :   Request necessary data from MMC colleagues and clients, coordinating the collection process effectively.
  • Data Management :   Populate data templates with great diligence and attention to detail, including data from client-provided sources and external research where needed.
  • Data Review :   Review data provided by colleagues and clients, following up with questions and comments to ensure accuracy.
  • Documentation :   Document data updates and assumptions made in client-facing documentation to maintain clarity and transparency .
  • Support Analytics :   Assist in analytics on client data using Sentrisk tools, initiating client processing and running existing analytics tools.
  • Quality Control :   Perform thorough reviews and quality control of deliverables, ensuring consistency and integrity of results, while suggesting areas for improvement (e.g., analytics refinements).
  • Client Communication :   Engage with end clients through email communication and follow-ups, as well as some verbal discussions to ensure their needs are met.

What you need to have :

  • 2-3 years of experience in a similar position.
  • Organisational Skills :  Extremely organised with great prioritisation and planning around tasks.
  • Client Engagement :  Ability and experience to work with end clients, requiring effective email communication and follow-up.
  • Data Proficiency :  Mastery of Excel is essential.
  • Microsoft Office Suite :  Proficiency in Microsoft Office, especially PowerPoint.
  • Strong verbal and written communication skills in English and Romanian.
  • What makes you stand out?

  • Experience with data manipulation (esp. SQL) and coding (esp. Python) is a major plus.
  • Supply Chain Knowledge :  Knowledge or interest in supply chain management is a bonus.
  • Why join our team :

  • We help you be your best through professional development opportunities, interesting work, and supportive leaders;
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities;
  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being;
  • A yearly budget and the opportunity to build your flexible benefits package (up to 20% of your annual salary);
  • 30+ days off (25 legal days off, 1 extra day off on your birthday, public holiday replacement days, extra buy / sell from your benefits budget);
  • Performance Bonus scheme;
  • Matching charity contributions, charity days off, and the Pay it Forward charity challenge;
  • Core benefits - Pension, Life and Medical Insurance, Meal Vouchers, Travel Insurance;
  • Marsh McLennan (NYSE : MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses : Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com, or follow on LinkedIn and X.

    Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex / gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

    Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

    Marsh McLennan (NYSE : MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses : Marsh, Guy Carpenter, Mercer and Oliver Wyman . With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com , or follow on LinkedIn and X.Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex / gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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