How you’ll make an impact :
You will make meaningful cross-functional relationships within Oracle and CSS along with current and potential CSS customers. As an Education Account Manager, you’ll be spearheading the client acquisition in partnership with product sales creating a full solution of products and services. In many cases, you will be in contact with Oracle customers that are not yet Customer Success Services customers. The team is a critical component of our Go-To-Market model and presents an outstanding opportunity to hone one’s skills while building a strong foundation in preparation for an exciting and rewarding career with Oracle.
We are looking for someone who :
- Has a positive self-starter attitude and desire to exceed expectations at every opportunity
- Possess strong business acumen and personal networking skills
- Has deep CRM experience and hygiene
- Is excellent with written / verbal communications / negotiating and closing skills
- Has strong problem-solving skills and a high degree of creativity / resourcefulness
- Is highly motivated, driven and is a self-starting individual with a positive attitude
- Thrives in a face-paced environment with excellent time management and organizational skills and the ability to prioritize
- Has a four-year college degree in Computer Science, Business or other Technical degrees
- Has five years+ of prior sales closing experience in a B2B tech environment selling tech or services
- Proven ability to work within complex sales organizations with a track record of success
- Experience with selling IaaS, PaaS, DB, Developer Technologies, or Hardware is a major plus
- Minimal business travel or work outside the office required
Career Level - IC3
Achieve or exceed monthly, quarterly, and annual sales goals for closed / won business by creating value to customers for our solution footprintProspect, create, own, progress, and close opportunities within your defined addressable market for Customer Success ServicesMaster account strategies and planning to deliver on your assigned targets consistentlyExpertly articulate the value of Customer Success Services solutions and overcome objectionsDevelop Subject Matter Expertise in your assigned industry / vertical / offering stack (be the person others seek out for your in-depth solution knowledge and sales know-how) and maintain in-depth knowledge of competitors and industry trendsAmplify sales through phone calls, emails, web-based presentations, and other digital selling techniques, ensuring you articulate product positioning and strategiesOpportunity Tracking – Monitor opportunities through the Customer Success Services sales process and ensure all CRM records are always properly updated. Be responsible for accurately forecasting opportunities and participate in account reviews with Customer Success Services sales managementEnsuring a professional sales experience for customers during all aspects of the sales process and touchpoints, including formal meetings agendas, formal follow-up, and issue resolution in a timely fashionEvangelize Customer Success Services services leveraging your mastery of digital / social selling techniquesRigor and Drive – Have the aptitude and wherewithal for generating pipeline through effective prospecting, progressing deals through the various sales stages, and drive business to close with a deep sense of intensity and urgencyThe job implies evening shift : 15 : 00 - 00 : 00Career Level - IC3