Siebel Application Support Specialist

Siebel Application Support Specialist

IT (Information Technology) Permanent contract Bucuresti, Romania Hybrid Reference 2500061V Start date Immediately Publication date 2025 / 03 / 18

Responsibilities

Your future team :

RBS (Retail Business Solutions) is the entity of the Société Generale group that invents the information systems of the retail bank of tomorrow. Its main challenge is to design and deliver fast, easy-to-use IT solutions that are innovative, scalable and secure, inspired and designed with customers, while ensuring quality every day.

To be part of Société Generale Global Solution Centre and RBS, means to work in a dynamic and active environment where your work has a real impact in the company’s activity.

What you will do :

• Provide L2 / L3 support for a Siebel Application in Banking Industry
• Troubleshoot and resolve issues related to Siebel Workflows, Business Components, Integration Objects, EAI and eScipt
• Very closely with business users representatives, developers and infrastructure team to diagnose and resolve incidents
• Perform root cause analysis (RCA) and implement long-term fixes for recurring issues
• Participate in on-call support and week-end maintenance activities as required

Profile required

Why join us

SG GSC is a Great Place to Work certified company. Here, you will find a flexible workplace and culture, autonomy, constant learning opportunities, dynamism, and talented people, making this experience a real career accelerator. You will also discover all the diversity of our businesses, in a sector that is constantly evolving and innovating.

Plus, you will enjoy all our benefits :