Support Engineer for a Global Tech Company in Romania

Job Description

Support Engineer – Join a Global Tech Solutions Company

We are looking for a Support Engineer to join a leading global technology solutions provider, supporting a high-profile client in the cloud and IT space.

About Our Client Our client, represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and Society to Rise. They are a USD billion company with professionals across 90 countries, helping 988 global customers, including Fortune 500 companies. Their convergent digital design experiences, innovation platforms, and reusable assets connect across multiple technologies to deliver tangible business value and experiences to their stakeholders. Our client has been recognized among India’s 50 best companies to work for in 2020 by the Great Place to Work Institute.

Responsibilities :

Providing technical support to business customers via phone, email, or remote sessions

Troubleshooting issues related to Microsoft cloud products (Azure, Microsoft 365, Power Apps, Intune, Entra ID, etc.)

Working with logs, scripts (e.g. PowerShell), diagnostics, and internal tools

Collaborating with Microsoft Product Groups and Engineering teams when needed

Documenting findings and contributing to internal / external knowledge bases

Participating in team meetings and continuous learning programs

Requirements :

1–5+ years of experience in IT support, technical consulting, or systems / cloud administration

Good understanding of at least one Microsoft product area (M365, Azure, Power Platform, Exchange, Windows, etc.)

Basic scripting skills – ideally PowerShell

Strong troubleshooting and communication skills

Fluent English (spoken and written)

Team player mindset with a willingness to learn

Nice to Have

Microsoft certifications (AZ-900, MS-900, PL-900, etc.)

Experience working in international environments

Previous work with identity services (Entra ID / Azure AD / ADFS)

Cloud migration or hybrid infrastructure experience

Benefits :

Long-term project with Microsoft technologies

Work with cutting-edge enterprise tools

Structured onboarding and training

Be part of an international support community

Career growth within tech and cloud support

• Private medical insurance

IT Jobs Worldwide

IT Jobs Worldwide is a professional recruitment company that focuses on connecting IT talents with the most exciting vacancies worldwide. We specialize in specific IT areas including Java, PHP, .NET, Python, JavaScript, Swift, Objective-C, Kotlin, Dart, QA and Testing, Data and BI, and Infrastructure.

IT Jobs Worldwide is part of the Worldwiders brands, with more than 80 colleagues all over Europe. With over 400 clients in over 40 countries, our recruitment solutions are tailormade and set up to add value that benefits the matchmaking process.