Job description
As an ERP Functional Support Analyst (Intermediate) - Core Accounting at Ubisoft Bucharest you will provide functional support and basic technical support for our ERP solution covering core accounting finance modules and related integrations. This is a full-time 1-year fixed-term contract.
What youll do
- Provide functional support and basic technical support for ERP accounting modules and related integrations
- Analyze support tickets document findings and keep users informed throughout resolution
- Deliver functional solutions and coordinate technical corrections when needed
- Write and run SQL queries and perform approved data updates and data corrections
- Update system setup and control data and validate changes through testing
- Create and maintain user guides configuration documentation and support procedures
- Train users by explaining processes and the end-to-end impact across integrated systems
- Identify recurring issues propose sustainable fixes and drive continuous improvement actions
Qualifications :
What you bring to the team
- Demonstrated experience supporting ERP applications including understanding how ERP modules interact (Oracle PeopleSoft is a plus)
- Hands-on SQL skills and comfort working with relational databases
- Working knowledge of accounting processes or finance operations within an ERP context
- Familiarity with service management practices such as ITIL or ITSM
- Strong communication skills and a collaborative user-focused approach
- Comfortable working with an international team across time zones and remote collaboration
- Fluency in English; French is an asset
Additional Information :
This position is offered as a full-time 12-month fixed-term contract.
Remote Work :
No
Employment Type :
Full-time
Experience: years
Vacancy: 1