Services and Solutions Training Manager EMEA

Description and Requirements

Step into a role where communication meets innovation.

We are looking for Services and Solutions Training Manager for EMEA region.

Training and upskilling are a key area of focus for SSG and Lenovo. As we are moving to a more services and solution driven business, sellers will need to change their approach to a consultative sales methodology. The offers are much more customizable, so sellers need to learn about the different solution building blocks and how those can deliver business outcomes to our customers. Sellers need to address new personas in their account, learn to customize their messaging and must work with more stakeholders internally, requiring usage of new process and tools. We also need to train our partner account sales reps to sell to partners and train sellers of these partners.

What You will Do :

• Develop and implement quarterly EMEA training plans by sales persona, aligned with organizational needs and global strategy.
• Act as the single point of contact (SPOC) for EMEA sales management, working closely with local enablement, global training teams, and sales leaders.
• Set learning objectives, select methodologies, manage content and trainers, and oversee logistics, budget, and KPIs for training initiatives.
• Ensure sellers and partners are equipped to sell services and solutions through consultative approaches, addressing new personas and using updated tools.
• Measure training effectiveness, track consumption, and continuously improve programs based on feedback and performance data.
• Train partner account managers and partner sellers to effectively position and sell Lenovo’s service offerings.
• Participate in shaping the global training strategy and innovate with new approaches, including AI-supported learning experiences.

Position Requirements :

What We can offer You :