JOB DESCRIPTION
Our Purpose
Title and Summary
Director, Products and SolutionsOverview
- This role is known internally as Director, Solution Architect.
- Provides product expertise and leverages Mastercard integrated solutions to drive sales and revenue goals
- Responsible for setting sales strategies as it relates to products that are aligned with geography strategy and helps identify and close sales leads
- Provides market intelligence and market requirements to product developers and product managers to support product design, development and implementation efforts
- Responsible for pipeline management at the product level
Responsibilities
Leads execution of product sales strategies for products within assigned regionDelivers proposals to customers on how products can improve value propositionCloses new business in tandem with Account Management and Business Development in a highly competitive consultative selling environment and generates incremental revenue from existing clientsBuild a strong sales pipeline and monitors opportunitiesProvides technical support by identifying and resolving customer challenges and escalating to senior colleagues as requiredAnalyzes and interprets customer data to ensure operations are at optimal levelsParticipates in the customer planning and product prioritization processCoordinates transitions between sales and implementation teamsBring the voice of the market back to the implementation team to ensure customer relationship needs are metProvides subject matter expertise on a specific product or segment of products and identifies product innovation opportunitiesExperiences
Extensive experience in a sales / commercial environment including interacting with customers and closing individual deals within a single marketDemonstrated expertise and success in achieving sales goals over multiple productsExperience with a specific product line gathered from time in Product Sales or other functions in MastercardCorporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must :
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.