Senior SRE and Operations Engineer

SRE and Operations Engineer – as a part of Ipsos’s SRE team is responsible for providing

automated processes related to building and deploying software in GCP / AWS / Azure and managed hosting,

developing scripts / software necessary for all activities done by the SRE team;

3.2 Main activities

Handle operations related to monitoring / alerting of SLA-critical production platforms, resolving issues and

manual intervention (close cooperation with software development and Ipsos Dev teams);

Ensure the functioning of applications for projects throughout the organization;

Be part of a 24 / 7 on-call SRE team;

Work as a member of a Scrum team;

Apply software engineer mindset and practices;

Maintain fully automated infrastructure as a code to integrate into a CI / CD pipeline;

Being involved in maintaining platforms after going live by measuring and monitoring their availability,

performance, and overall system health;

Offer support for production environment by monitoring availability, latency, and quality of data;

Resolve operational challenges and support escalation.

Help build Postmortems Reports with a focus on improving performance further;

Perform cyclical maintenance and updates of the operational landscape (software versions, patches, support

to vendor SW / HW maintenance activities, .