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Error Management Specialist with German - hybrid

Error Management Specialist with German - hybrid

BertrandtSibiu
30+ days ago
Job description

What to expect :

  • Fault management for mobile online service development.
  • Lifecycle management of vehicle projects for all defects (prioritization, clarification, forwarding, etc.).
  • Maintenance of the defect database.
  • Participation in customer meetings (status reports, identification of "showstoppers").
  • Management of international distributed teams (tickets and reports verification).
  • Checking the quality of changes and problems description.

What you bring along :

  • You have a degree in the fields of Economics, Human resources or Technical.
  • Experience in Customer support field (or similar) and problem management systems for minimum 2 years.
  • Good communication and assertive attitude.
  • Good understanding of concepts like processes and product life cycle .
  • Technical know-how not really necessary, but does no harm.
  • Advanced English language knowledge are required, German nice to have.
  • What we offer :

    Mentoring program Flexible working hours Training on-the Job Attractive compensation Bonuses Team-oriented work Mentoring program Flexible working hours Training on-the Job Attractive compensation Bonuses Team-oriented work

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