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Customer Experience Specialist / Paid Intern (hybrid schedule)

Customer Experience Specialist / Paid Intern (hybrid schedule)

HoneywellBucharest, BUCURESTI, Romania
30+ days ago
Job description

JOB DESCRIPTION

Deliver business value through Right and Fast partnership

Customer Experience Specialist / Paid Intern (hybrid schedule)

As a Customer Experience Specialist (Intern / hybrid)  at Honeywell, in Bucharest , you will be responsible for ensuring the successful fulfilment of all requests regarding the order processing, purchasingactivities within the GCC department and adherenceto standard procedures and checks in daily activity to provide excellentcustomer experience. This is a hybrid role, 3 days at the office + 2 days work fromhome model.

To be successful, you must be fresh out of college or within a year of graduating.

Honeywell

HoneywellIndustrial Automation enables our customers to run safer and more efficientoperations. From refineries to distribution centers to retail stores, we helpdeliver results while improving worker safety and meeting sustainability goalssuch as reduced carbon emissions – by leveraging connectivity, advanced dataanalytics, software, robotics, sensors, process automation and assetperformance management solutions.

WeEnable our Customers to Enhance the Safety, Sustainability, Resilience andProductivity of their People, Plants, and Assets.

Key responsibilities :

  • Successful, timely accounting and lifecycle maintenance of all orders / contracts / projects in the Honeywell systems
  • Responsible for updating customer accounts : submittingrequests in SAP for customer creation / extension / amendment
  • Follow-up on approvals for customer creation / extension / amendment
  • Tracking orders placed at the supplier and their delivery in time to the warehouse or to the final customer for direct deliveries, providing a quality service to customers, and collaborating with purchasing team while doing so
  • Responsible for keeping customer informed about delivery dates and delays and ensuring order confirmation is sent

Key skills and qualifications :

  • Fluent in English (another European language like French or German is a plus)
  • Completed studies or at most one year after completion (administration, economics, business management)
  • Understands and is familiar with Honeywell values
  • Customer-oriented and action-oriented, team member with positive attitudes
  • Proven organizational and self-motivation skills

    • We offer :

  • Enjoy 25 vacation days per year, plus extra days off for life's special events
  • Meal vouchers
  • Medical Insurance Plan paid by the company
  • Comprehensive induction, ongoing training and development to set you up for success
  • 1-year contract with the possibility of being prolonged and considered for an undetermined period contract

    • Equal opportunity statement

    Weare an equal opportunity employer and value diversity at our company. We do notdiscriminate based on race, religion, color, national origin, gender, sexualorientation, age, marital status, veteran status, or disability status.

    Join us now and be part of a global team of thinkers, innovators, dreamers, and doers who make the things that make the future!

    FutureShaper

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    Customer Experience • Bucharest, BUCURESTI, Romania