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Sales Consultant Specialist with Italian
TDCXRomania15 days ago
Job descriptionHandle outbound interactions with prospective B2B and B2C customers, providing accurate product or service information. Conduct outbound sales calls to generate new leads and convert opportunities into sales. Qualify leads and assess customer needs to offer tailored solutions aligned with the client's products and services. Update CRM systems accurately with lead details, call notes, and follow-up actions. Collaborate closely with internal teams (e.g. marketing, support) to ensure a seamless customer journey. Stay up to date with the client's offerings, promotions, and product updates. Provide exceptional customer experience throughout the sales process, reflecting the core brand values. Escalate complex cases or objections to the appropriate internal departments when necessary. Minimum 1 year of experience in a similar role Native or near native level of Italian and at least an intermediate level of English language High emotional maturity and passion for sales & customer experience Curious listener & learner, respectful for others and team player attitude Action-oriented, results-focused, able to work independently and able to handle diverse situations Able to adapt and respond to different types of characters, as you will need to be tolerant, exhibit empathy and be patient Effective communication skills on both technical and non-technical topics to customers and team members. Passion for people is important, passion for cars is a bonus.
Top Reasons to work with TDCX
- Attractive remuneration, great perks, and performance incentives
- Comprehensive medical, insurance, or social security coverage
- World-class workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive culture for you to #BeMore at work
- Easy to locate area with direct access to public transport
- Flexible working arrangements
- Be coached and mentored by experts in your field
- Join a global company, winner of hundreds of industry awards
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Sales Specialist • Romania