Talent.com
This job offer is not available in your country.
Principal Adoption Program Manager - Analytics (evening shift)

Principal Adoption Program Manager - Analytics (evening shift)

OracleRomania
18 days ago
Job description

Oracle believes in empowering people to do more through world class analytics. We are the Services Excellence team within Oracle Analytics, responsible for innovating, building and supporting the service management technologies and capabilities that support our products. Our vision is to enable our products to be world class services through the principles of first-class customer experience, scalability, availability, reliability and security. We invest in the development of process and technology to optimize our services.

The APM works with Oracle's top Fusion Analytics customers, influencing and ensuring the success of Fusion Data Intelligence user adoption. As the APM, you will partner with the solution engineer (CEAL) to guide the customer through their adoption journey, from onboarding through to adoption, resulting in increased customer usage and product success. You will also be responsible for removing adoption blockers, working with the product management team, connecting customers to FDI resources, and providing general product and analytics guidance. Additionally, you will be expected to contribute to a growing organization by creating and delivering new content and playbooks.

As an APM, you will also partner with Fusion Customer Success Managers to develop strong relationships directly with strategic customers. Engaging with technical and business stakeholders is key in this role.

The successful candidate will have a growth mindset to thrive in a fast paced and ambiguous environment.

Responsibilities

  • Oversee assigned enterprise FDI customers to uncover business use cases and achieve business value.
  • Serve as the customer's FDI point of contact and trusted advisor
  • Track and manage user adoption and customer risk from a product level, using both data and customer insights
  • Develop success plans that include stakeholder relationships, governance and adoption plans
  • Support customer escalations and cross-functional engagements
  • Contribute to the development of the FDI playbook, adoption best practices, and enablement for successful customer engagement
  • Collaborate with technical (Product, Solutions Engineering) and business (Sales, Customer Success) teams to drive user and product adoption

Qualifications

  • 6+ years of Customer Success Management experience or similar role in the tech industry (analytics & data highly preferred). Bachelor’s degree required.
  • Prior experience in SaaS, Analytics and / or use of Analytics tools (eg Power BI, Tableau, OAC) required, including understanding of technical concepts
  • Strong attention to detail, ability to operate independently and drive towards outcomes
  • Experience collaborating and influencing senior leadership, including Product Management, Technical Support, and Software Engineering
  • Experience with Oracle Fusion ERP or HCM strongly preferred
  • Career Level - IC4

    Create a job alert for this search

    Program Manager • Romania

    Related jobs
    Principal Biostatistician

    Principal Biostatistician

    PRARomania
    As a Principal Biostatistician you will be joining the world’s largest & most comprehensive clinical research organisation, powered by healthcare intelligence. Serve as the responsible biostatistici...Show moreLast updated: 30+ days ago
    Principal Software Architect

    Principal Software Architect

    QuEST Global Services Pte. LtdRomania
    Quest Global is an organization at the forefront of innovation and one of the world’s fastest growing engineering services firms with deep domain knowledge and recognized expertise in the top OEMs ...Show moreLast updated: 30+ days ago
    Customer Success Manager - German Speaking

    Customer Success Manager - German Speaking

    SophosRomania
    As a Customer Success Manager, you are a critical part of our customers’ adoption and ongoing satisfaction of Sophos’ products. You will act as a point-of-contact establishing relationships for effi...Show moreLast updated: 30+ days ago
    Principal Test Automation Engineer - (Remote - Romania)

    Principal Test Automation Engineer - (Remote - Romania)

    JobgetherRO
    Quick Apply
    Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.One of our companies is ...Show moreLast updated: 30+ days ago
    Senior Business Development Manager

    Senior Business Development Manager

    Keywords StudiosRO
    Quick Apply
    We are always there to lend a hand to video games developers and publishers by offering a wide range of solutions : from art and audio to testing, localization and finally -.Service Lines at Keyword...Show moreLast updated: 5 days ago
    Personalul hotelier 4 / 5 • - locuri de muncă sezoniere / permanente (m / f / d)

    Personalul hotelier 4 / 5 • - locuri de muncă sezoniere / permanente (m / f / d)

    Raditi, obrt za posredovanje u zapošljavanjuAustria, Germania , Romania
    Vorarlberg, Tirol, Salzburgerland, Austria / Bavaria, Baden-Württemberg, Germania.Pentru muncă în Vorarlberg, Tirol și Salzburgerland, Austria, precum și în Bavaria și Baden-Württemberg, Germania, ...Show moreLast updated: 30+ days ago
    Program Manager

    Program Manager

    Sigma SoftwareRomania
    Project Management / strong Methodologies / strong Risk management / strong English / strong.We offer an excellent opportunity for an experienced Program Manager to work closely with clients and he...Show moreLast updated: 18 days ago
    Mapping Regional Manager / Field Management, Operations Management - GIS & Mapping.

    Mapping Regional Manager / Field Management, Operations Management - GIS & Mapping.

    JSANRomania
    JSAN Consulting provides technology consulting and staffing solutions throughout Europe, USA and APAC, and we pride ourselves on our highly professional and service focused approach.Our unique valu...Show moreLast updated: 30+ days ago
    Program Manager

    Program Manager

    Connect GroupRomania
    Romania Full time Management Bachelor.We are seeking a Program Manager for our dynamic team in Oradea, Romania.As a Program Manager, you will play a pivotal role in our organization, utilizing your...Show moreLast updated: 30+ days ago
    Senior Clinical Data Manager / Principal Clinical Data Manager

    Senior Clinical Data Manager / Principal Clinical Data Manager

    Precision Medicine GroupRemote, Romania
    The Senior Clinical Data Manager / Principal Clinical Data Manager is responsible and manages all aspects of the clinical trial data management process from study start up to post database lock for a...Show moreLast updated: 30+ days ago
    Principal Software Engineer (gn) - Location Romania

    Principal Software Engineer (gn) - Location Romania

    DKV MobilityRO
    Are you a seasoned software engineer with a knack for both development and infrastructure?.Do you thrive in a fast-paced environment and love solving complex problems? Do you want to be part of the...Show moreLast updated: 18 days ago
    Mapping Regional Manager / Field Management, Operations Management

    Mapping Regional Manager / Field Management, Operations Management

    SnaphuntRomania
    Work in a company with a solid track record of performance.Join a well known brand within Hospitality.Our client is seeking a Mapping Regional Manager to optimize mapping services and geospatial so...Show moreLast updated: 30+ days ago
    Entrepreneur in Residence (EIR) / General Manager

    Entrepreneur in Residence (EIR) / General Manager

    ATLAS ANALYTICSRomania
    ATLAS ANALYTICS is one of the leading tech-enabled startups for B2B remote sales, marketing and business development solutions. We run thoughtful campaigns for our clients generating opportunities a...Show moreLast updated: 30+ days ago
    Digital Marketing and Social Media Expert 100% remote Romania

    Digital Marketing and Social Media Expert 100% remote Romania

    Chronos ConsultingRomania
    Our client is a unique player among international Employer of Record service providers.They are looking for a part-time / temporary Digital Marketing & Social Media Expert. This is a remote role that ...Show moreLast updated: 30+ days ago
    Social Media Manager

    Social Media Manager

    Uptalent.ioRO
    Quick Apply
    We are a small team with great ambition, and we are looking for an experienced and creative Social Media Manager to elevate our online presence, increase brand awareness, and drive engagement acros...Show moreLast updated: 30+ days ago
    Chief Innovation & Quality Officer [Relocation to Egypt]

    Chief Innovation & Quality Officer [Relocation to Egypt]

    Antal InternationalRomania
    R&D Director, Quality Control Manager, HSE Manager, QA & Regulatory Affairs Manager, Sustainability Manager.Embody the organization’s values and culture. Adhere to health, safety, and environmental ...Show moreLast updated: 18 days ago
    Program Architect-Global Data Management

    Program Architect-Global Data Management

    IpsosRomania
    Ipsos Global Data Management Tower serves as the backbone of Ipsos’ efforts to harness and integrate the power of data, globally. GDMT is tasked with the critical role of ensuring that data, one of ...Show moreLast updated: 13 days ago
    Data Analyst- Salesforce CRM Analytics (6 Month FTC)

    Data Analyst- Salesforce CRM Analytics (6 Month FTC)

    InfovistaRomania, Remote, Romania
    We are looking for a sharp, self-starting, and highly experienced.The ideal candidate will have deep expertise building dashboards and reports on. Salesforce CRM Analytics (formerly Tableau CRM / Ei...Show moreLast updated: 12 days ago