Support Specialist with German language skills

Who we are :

Open-minded intellectuals who embrace emerging technologies on our mission to create innovative Software Engineering Solutions that will impact millions of users around the world.

We are looking for :

We’re seeking a Support Specialist fluent in German, adept at performing under pressure in both German and English. Key skills include analyzing and resolving client issues, applying effective problem-solving techniques, and redirecting problems to the appropriate resource. If you have strong language skills and excel in providing timely resolutions, apply now!

What you will do :

Providing initial remote technical software & hardware support to clients by phone / mail / ticketing tool.

What you must have :

Ability to perform under pressure in German and English language; Analyzing problems / situations, understanding problem impact on client business; Applying problem solving techniques; Responding to client queries, providing timely resolutions to client issues; Redirecting problems to appropriate resource.

What's in it for you :

Extended compensation and benefits package Continuous learning opportunities to enhance your professional and soft skills A great working environment with people who put their heart, mind, and soul into everything they do and understand the importance of team spirit

We really welcome open-minded and committed people :

• Eager to take on new challenges and learn new things;
• Who put their heart, mind, and soul into everything they do;
• Who enjoy sharing knowledge and understand the importance of team spirit.

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