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Support Engineer

Support Engineer

Red - The Global SAP Solutions ProviderBucharest
2 days ago
Job description

Senior Support Engineer

1st of August start date

3 months contract +

Europe Based (Fully Remote)

Overview :

We're looking for an experienced Senior Workstation Support Engineer to manage user onboarding / offboarding and provide support across JIRA, Confluence, Slack, and Google Workspaces. A strong troubleshooting mindset and passion for automation are key.

Key Responsibilities :

  • Handle user onboarding / offboarding in JIRA, Confluence, Slack, and Google Workspaces
  • Troubleshoot and resolve Workstation application issues
  • Manage tickets through JIRA ServiceDesk
  • Support and maintain Google Workspaces environment
  • Collaborate with IT teams to ensure smooth SaaS operations
  • Document support cases and train users

Requirements :

  • 5+ years' experience in Workstation support or similar roles
  • Experience in developing and implementing automation solutions.
  • Strong knowledge of JIRA, Confluence, Slack, and Google Workspace
  • Excellent troubleshooting and communication skills
  • Experience with automation tools or Scripting
  • If this sounds like you please get in touch now OR if not can you refer anyone

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    Support Engineer • Bucharest