Job Description
Who we are
We provide 2nd Level Support for critical applications within the Quality System Management domain in the automotive industry for a major Bavarian company.
The purpose is to maintain, control, monitor and support the applications that are in our responsibility.
What you'll be doing
- Providing technical support and maintenance activities for the applications we are responsible for
- Working with the PIC processes of the customer (Incident, Problem, Change Management)
- Cooperating with users and customers
- Participating in daily meetings with the team and weekly meetings with the customer.
- Performing root cause analysis and log analysis
- Solving issues and tickets that arise in daily business
- Monitoring the systems daily, identifying performance issues in time, and solving problems proactively
- Installing regular patches for the applications
- Managing user rights and user management
- Performing database activities in Oracle, such as checking DB jobs and DB tuning
- Creating and continuously maintaining documentation
- Managing server maintenance topics from an application perspective (patches, processes, etc.)
- Troubleshooting application / server performance and stability issues
- Managing server patching and master releases
- Analyzing and troubleshooting log files of the application
- Creating and updating scripts to optimize monitoring of the application
- Managing release and rollout activities for the applications
- Providing 24 / 7 stability for the systems
- Working with Jira and Confluence on a daily basis
What you'll bring along
Bachelor’s degree in technical / non-technical fieldMinimum 1-3 years of experience in the application management servicesExperience with Oracle SQL, Windows, Linux is mandatoryExperience with Bash and PowerShell scripting would be nice to haveExperience with Kafka, Kubernetes, Docker and Azure are nice to haveITIL certification would represent a plusAgile working model experienceExperience in the automotive industry is nice to haveExcellent command of both spoken and written English and GermanDocument .style{ width : 930px;padding : 15px; }.font-text{ font-family : customfaa3f6eee6874329a13ae; font-size : 16px; font-type : ttf; font-style : Medium;}
What’s in it for you
New beginnings can be a challenge. We promise a smooth integration and a supportive mentorPick your working style : choose from Remote, Hybrid or Office work opportunitiesEarly bird or night owl? Our projects have different working hours to suit your needsNobody is born an expert. Sharpen your tech skills with our sponsored certifications, trainings and top e-learning platformsWe want you to stay healthy! Enjoy our Private Health Insurance – it’s custom-made for youA clear mind is a healthy mind. Attend individual coaching sessions or go one step further by joining our accredited Coaching SchoolMake the most of our epic parties or themed events – they’re lovingly designed for our people and their familiesNTT DATA Romania is an equal opportunity employer and considers all applicants regardless to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees.
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What’s in it for you
New beginnings can be a challenge. We promise a smooth integration and a supportive mentorPick your working style : choose from Remote, Hybrid or Office work opportunitiesEarly bird or night owl? Our projects have different working hours to suit your needsNobody is born an expert. Sharpen your tech skills with our sponsored certifications, trainings and top e-learning platformsWe want you to stay healthy! Enjoy our Private Health Insurance – it’s custom-made for youA clear mind is a healthy mind. Attend individual coaching sessions or go one step further by joining our accredited Coaching SchoolMake the most of our epic parties or themed events – they’re lovingly designed for our people and their familiesYour unique talent is what matters. NTT DATA Romania is an equal opportunity employer and considers all applicants regardless to race, color, religion, citizenship, national origin, ethnicity, age, gender, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic.
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