Data Center Services - VMware Solution Manager

Job Description

We are seeking an experienced Datacenter Infrastructure Architect & Senior VMware Specialist to lead the design, optimization, and management of our virtualization and datacenter infrastructure . This role combines infrastructure architecture, service design, and provider management , ensuring a scalable, secure, and high-performing IT environment .

As a Level 3 Senior Specialist , you will provide expert-level VMware support , drive automation , and oversee external service providers , ensuring compliance with SLAs , high availability (HA) , disaster recovery (DR) , and security standards .

If you have deep expertise in VMware, hypervisors, and datacenter services , we’d love to hear from you!

Key Responsibilities :

• Datacenter Infrastructure Design & Optimization
• Design and optimize compute, storage, networking , and backup with a focus on VMware virtualization .
• Implement best practices for scalability, availability, and security , ensuring compliance with industry standards.
• Plan and manage technology refresh cycles , capacity, and future scalability.
• Service Provider & Vendor Management
• Oversee external service providers , ensuring contractual compliance and high-quality service delivery.
• Manage SLAs , evaluate vendor performance, and drive continuous improvement .
• Develop and maintain disaster recovery and business continuity strategies with service providers.
• VMware Virtualization Architecture & Operations
• Design, implement, and optimize VMware platforms for performance and security.
• Define and maintain virtualization best practices (HA, FT, DR, resource management).
• Ensure seamless integration of VMware with storage, networking , and security .
• Advanced VMware Troubleshooting & Level 3 Support
• Provide expert-level support and act as the escalation point for VMware-related incidents.
• Troubleshoot and optimize virtualization environments for efficiency and reliability .
• Lead root cause analysis (RCA) and implement long-term solutions .
• IT Service Management & Governance
• Establish a support hierarchy (L1-L3) and ensure documentation and escalation procedures are in place.
• Manage incident, change , and problem management processes.
• Identify and implement automation and cost optimization opportunities.
• Innovation & Future Strategy
• Evaluate emerging technologies and define automation strategies to improve operations.
• Stay updated on datacenter and virtualization trends to drive future improvements.

Qualifications

DataCenter technologies

VMware Architect / Expert

Service provider management

Soft skills

Strategic thinking

Additional Information

Ready to drive with Continental? Take the first step and fill in the online application.