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Customer Service Agent - Ground Services (Airline Industry)
Apt ResourcesBucharest, Bucharest, RO19 days ago
Job type
- Quick Apply
Job descriptionMinimum 1 year of experience in airline, airport, hospitality (front office), or customer service . Candidates with airline-related diploma / training courses will also be considered. Strong English communication skills, both spoken and written. Professional appearance with adherence to uniform guidelines.
Apt Resources is seeking motivated and customer-oriented Customer Service Agents to join our Airline client's Ground Services team in the GCC region. This role offers the chance to build a rewarding career in the aviation and customer service sector.
Key Responsibilities :
- Deliver excellent customer service to passengers at the airport.
- Support check-in, boarding, and arrival procedures.
- Handle passenger inquiries and provide solutions in a professional manner.
- Ensure smooth operations in compliance with airline service and safety standards.
- Work effectively in a fast-paced, multicultural environment on rotational shifts.
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Customer Service • Bucharest, Bucharest, RO