Dynamics 365 CRM Developer

Job title : Dynamics CRM Developer

Contract : 20 days

Location : London (Onsite X5 per week)

Overview

We are seeking a skilled SC cleared Dynamics CRM Developer to deliver a new CRM system which will be a new Dynamics cloud service. This includes system and environment configuration, customisation, and integration. The successful candidate will work from a defined set of requirements and use cases to deliver a fully functional solution that supports contact and interaction management, integrates with Outlook and SharePoint, and enforces robust security and access controls. They will work closely with a member of our internal team providing guidance and knowledge transfer throughout the project to ensure they can maintain and enhance the system post-implementation.

Key Responsibilities

• Delivering all aspects of a Dynamics CRM implementation on a greenfield location.
• Translate business requirements into the required configuration, customisation and overall layout of Dynamics to turn an out-of-the-box set of generic components into a customised business tool.
• Customise objects, forms and general layout as required to deliver to the requirements.
• Set up and manage contact records, interaction tracking, and Outlook email integration.
• Design and implement security roles, business units, and access controls to ensure appropriate data visibility across teams.
• Work collaboratively with an internal team member, providing coaching, documentation, and hands-on knowledge transfer to build internal capability.
• Develop workflows, dashboards, and reports to support stakeholder engagement and operational insight.
• Ensure the system is maintainable and adaptable for future enhancements by the internal team.

Essential Skills & Experience

o Role-based access control

o Business unit hierarchies

o Team and user-level permissions

o Field-level security